Observation.. So I was having one of those morning where I just had to have some Broc soup. Got inside and was well greeted. My order was taken with precision and on my way I went to the waiting side. As I stood there I noticed that there were individuals (only speaking of employees not guest) who were in mask, like the wonderful girl that took my order and ALL the other crew members - of color or non European background - who were preparing food and serving the guest were wearing mask. However, the two managers (or crew leaders) who was spooning my soup, packing my sandwich and handing my food had NO face covering on but were BOTH in full conversation over one of their lives (yes I was listening). I couldn't help but think how much droplets of conversational spray has been shared with guest that day. PG County is seeing a spike in the new strain of covid, you would think more care is given.
We are all out here on a wing and a prayer. Let's do our part to minimize the spread.
Still love this location...it's always clean and employees are friendly. Wifi is great and the seating are ample. There is even outdoor seating, and as it's getting warmer around here that is a comfy place to hang out and sip with...
Read moreI don't normally write reviews, but today I have to go out of my way to write a glowing review for the Panera at Bowie Town Center and the manager Pat. The excellent customer service that we received at this location blew me away! I placed an order online and selected Bowie Town Center as the pickup location, but for some reason, the system automatically switch the pickup location to another store that was closer to my physical location. When my husband went to pickup the food from the Bowie Town Center Panera he was none too pleased to find that they had no record of our order. Fortunately, the manager Pat jumped swiftly into action and took care of the whole situation! He turned what could have been a very frustrating and stressful situation into a surprisingly pleasant experience. Not only did he make sure that our food came out as quickly as possible, but he comped our meal for the inconvenience. This was an unexpected kindness and we really appreciate Pat going above and beyond to make sure that the situation was taken care of. I truly appreciate the excellent customer service at...
Read morePanera is a decent bakery and sandwich shop chain. They offer a wide variety of baked items, from bread and bagels to pastries. They also have a good selection of soups, salads, and sandwiches, making them a good spot for a lite afternoon meal. They offer their entrees individually, as a combo meal with fruit or (more!) bread or as part of a soup/sandwich combo. Panera has always been a favorite of our girls youth sports teams, as it seems to appeal to their diet and makes for a nice mid- or post-tournament stop. They have a very relaxing atmosphere and a quick/efficient ordering/pickup process.
This location is just up the road from the local sports park, making it an ideal stop as mentioned above. The facility is clean, and service is nice and helpful. Food here has always been fast and fresh. Recommend giving them a try for your next pastry or soup &...
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