Bowie Town Center — Local services in Bowie

The BTC has gone down over the years. The people they hire to work in the stores are teenagers that have no clue in providing customer service. Cars speed into the town center so please be careful at the new Aroma restaurant across from Sardi's because you can easily be hit by a car. The fountain is another area that's dangerous because drivers aren't courteous when it comes to pedestrians. THe security is a joke and they are more concerned with people parking to pick up food than the safety and security of the customers. There are stores in the BTC that are still provide excellent customers service; Barnes & Noble, Bath and Body Works, Express, Macy's are a few. The shoe stores hired guys out the hood that I'm puzzled how they possibly passed a background check. Sorry, brothers - we must do better and treat all with respect, regardless of race, nationality, gender, orientation, etc. There are a few homeless guys or people that are asking for money and the employees dominate the storefront parking spaces so that the customers are forced to park farther away. That shouldn't happen. I've been there and I see it happen. The manager's in the store should take note and ask them not to and remind them that they're in a place of business and should act accordingly. BTC has become hood and no longer a place I prefer to unless it's for a coffee or work at Panera - those are places that are nice that you forget you're in the ghetto. Black people must do better because PGC is predominantly black, the level and quality of...

Do not bring your electronics to the Geek Squad at this location. Here's my cautionary tale.

My computer was working before I brought it in. All the tech had to do was install the 64 gb of ram that I bought.

When I dropped it off, the woman I checked in with, said they would call me if the ram wasn't compatible. I got an email and text that the job was completed.

When I went to pick it up, she told me they couldn't do the installation because the ram was too big. No one called and the message sent stated the was completed. I fussed with her about it, then dropped it.

I asked, since I got the wrong ram, if she or a tech could tell me what ram was compatible with my computer. She told me to go to the computer manufacturer's site and put in my model number to get the right ram. Great customer service.

The woman had the nerve to ask me to do her a favor and give her 10s on the survey, despite me leaving unhappy.

I got home and tried to power up my PC. It turns on, clicks off, and the process repeats without ever booting up.

I use this computer for my video production business. Now, I ha E to send it to the manufacturer to fix what the Geek Squad techs messed up. And I have to do this with client work coming up.

I'm so angry and feel so powerless. I would complain to a manager, but I doubt there would be any accountability for this. I'm never going to this store again. It's 12 minutes from my house, but I'm willing to drive 45 minutes to the Best Buy in Annapolis for my Geek Squad services.

Don't say I...

The town center is now more than 15 years old and already showing its age. Recently a new restaurant was added, but nothing special. Franchises that feed the masses is all. Thats basically all we have in Bowie. Being a lifetime Chef myself it pains me to say there’s nothing exciting dining wise in Bowie.

The Mall is a quick stop for some essentials every now and then. There are plenty of shops to choose from but more often then not, Prime Shipping is getting my money. Some of the big names have left in the past few years such as Bed Bath and Beyond and others. Considering I live less than a mile from it, I spend little to zero time there, except for getting a cup of coffee at Starbucks.

Not a bad place, just not well set up. When it does get busy it’s ridiculous to navigate. Parking can be a PIA. Wish I had more to say. We are saturated with mediocre restaurants and service by most places is average at best. The Safeway has seen some updates as of recent, but only because of the Harris Teeters now eating what’s left of their business. It pains me to have to go into this Safeway except for the fact that it’s so close to home. BTC, there is certainly worse out there. Not a destination for anything special but you can get some...