The venue is a 10—great atmosphere and setup. Unfortunately, the bartender (who I was told is also the district manager) made the experience frustrating.
We were a group of seven and ordered a pitcher of water, a pitcher of beer, and two cocktails. The old fashioned was so bitter it was undrinkable. We also ordered quesadilla, nachos, and pizza.
When my husband spilled some ice and politely asked her for a clean glass and more water, she refused and told him to wait for our server. She refused to hand him a clean glass?! There were only two other groups in the place, so she wasn’t busy—just unwilling.
With 20 minutes left in our game, we ordered a second round—two beers and two cocktails—but 20 minutes later, still no drinks. As we watched the bartender chit chat with a gentleman at the bar and do side work, nothing was being made. We finally gave up and asked to cancel the drinks and close the tab. Instead, the server eventually brought them 15 minutes later. By then we were exasperated and asked for them to be removed from the bill so we could leave.
In two hours we had only ordered drinks twice. This shouldn’t have been so complicated. The server was young and sweet, but the bartender was dismissive and set a poor example. If she’s the district manager, she needs serious training in both customer service and...
Read moreI'm rating this about my experience due to business hours. I scheduled to meet a friend for lunch at 12 pm as the hours says it opens at 930 am on google. This was June 8 Sunday. It was going to be our first time to check it out but when she got there at 1145 am she said the place was closed and the door was locked with a note saying the store will open at 1 pm. I thought this was crazy so we went to the actual website it said Sundays open 1 pm. We checked Google again and it said 9:30 am on Sunday. This was very confusing 2 different sites saying 2 different things. This was a disappointment because we were excited about it and hungry at the same time. We chose not to wait and decided to hang out and eat somewhere else. Update your hours because people plan dates to come to...
Read moreExtremely fun environment for 18+ to axe throw and +21 to relax and have a drink with a full bar and delicious food. Many board games to play on your tables or beer pong as well! Small arcade and very nice atmosphere. Edit: after 4 times coming here only one was enjoyable. Their mixed drinks might as well be water. I like drinking old fashions and I get two here and still not even a buzz. Should call it old faithful 🤣. Food service is very hit or miss. There's a new kitchen crew so a lot of mistakes. 2 times I had to wait almost an hour and found they forgot or thought they made it... Then when it comes they forget to give you napkins and utensils... Didn't even discount anything for their mistake and I hate asking so I'll just spend my time...
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