First things first I rated the atmosphere a 3 cause it's boring. Music was a weird Playlist went from like Beyonce to Iron Man by Black Sabbath. It's like hey pick a better Playlist that's cohesive to the atmosphere your restaurant is trying to attain. Metalheads hate Beyonce and Beyone fans doing usually love Ozzy so maybe have someone get you set up on a better Playlist. Service I rate a 3 cause for $26 for 1 bacon cheese burger fries and a Coke that I poured myself, and I picked up off the counter myself. This rating is really irrelevant. I could have gone to Roadhouse, got a steak, and paid about the same and had someone refilling my drink and all that great service stuff. Basically, you get fast food service with a steakhouse price.
The food is great, juicy, real meat patties, and lots of topping options. Fries, I got a ton of them. Regular size is too big for one dude, and I'm a big dude. Order the small fry. You'll thank me later when you're not food hungover.
The people that work there were nice I get the concept 5 people working to make ya old fashioned burgers shakes and fries but for $26 I could get way more food at the Bristol Burger Bar just as fresh just as old fashioned the difference is they have waiters and waitresses. So basically, it was a treat for $26 bucks today, and it was great food. Will I eat there frequently? Nope its overpriced. Next time, I'll go across the street and get a Family size pizza for $26 from...
Read moreMy family and I decided to eat at the Bristol TN location for lunch today November 11, 2022. The food was good but the dine in experience was bad. The manager Justin was rude and disrespectful to the employees. I was trying to enjoy lunch with my family and my veteran farther on this occasion and he was cursing at one of his employees and insulting her. This was not the first time I've heard him reprimanding employees on the front line where customers can hear everything. This is very unprofessional. The way he is being allowed to talk to people is repulsive. Its one thing for him to do things like that when there are no children in the dining area but a whole other thing for him to talk that way in front of children. This experience has turned me away from ever coming back again nor will I recommend it to anyone. This is definitely not a kid friendly establishment to dine in at. I sincerely hope that something is done to resolve this from happening to...
Read moreme and my family love five guys, although it can be a bit pricey. we stopped for dinner after the movie and let me just say, the floor looked like a pig that ran in there and ran back out. it was super nasty, even the tables had crumbs all over them. we complained how bad it looked in there with food all over the floor and how the tables were dirty. and the employees were just sitting on the counter behind the cash register socializing not doing anything!! you would think they would be cleaning the floors and wiping the tables down in their extra time. i’m pretty sure the manager was one of them that was talking too, since she was wearing a different colored t-shirt. if i was the owner of the place, i would've fired all of them. the food and everything is great, except if i’m gonna pay $40 for a meal, i would expect the place to...
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