The Craft Room — Restaurant in Brookfield

Ordered a yogurt parfait and felt it was a bit lacking, a bowl of yogurt with maybe two or three chopped strawberries, no granola, which I was disappointed by. Price is expensive, as is expected from a hotel restaurant so I wasn't surprised. They initially tried to charge me $12 for this parfait, when it was listed as $7, but when I brought this up it was fixed, so no complaints there. The server, I believe her name was Eyeleta, was kind and accommodating. Atmosphere...

The restaurant was inside The Sheraton hotel where we were staying. We got in early Friday evening and didn't feel like going back out so this was great. The buttermilk chicken sandwich was great. My son enjoyed the smashed burger. They had a good selection of Non-Alcoholic beer to choose from as well. There was also a breakfast buffet that you get through the Sheraton,...

Worst customer service period! People seated after us were served and gone before we even ordered! One waiter refused to serv us. The bartender had to come take our orders. Food was wrong orders etc... Shipping my girlfriends son to Marine boot camp and this was the last meal he gets to eat with us!? Great impression Craft Room! You ought to be ashamed...