Tropical Smoothie Cafe — Restaurant in Brookings Township

I love Tropical Smoothie Cafes. Regular customer. My only issue overall is that they don’t really make the supplements transparent. The Brookings one however seriously lacks in customer service. I didn’t get my cookie with my smoothie and instead of “oh, I’m sorry here you go” I got a glare and poor attitude like I was lying. This comes from their GM too who has messed up and gotten defensive and refused to fix it. I paid $10 for a meal and got cheese with NO chicken that I ordered When I’ve tried the lean machine drink I got a legit pill in stuck in my straw. There is ONE gentleman there that RADIATES positive vibes and he’s literally the...

I've only gotten drinks & sweet potatoes (I'm gluten free so much of the meals have gluten).. Wasnt a big fan of the sweet potatoes. I've never asked if they could make the eggs with no wrap, to make it gf, maybe I'll do that one day! Drinks are OK. The mocha madness is pretty strong & I've asked to hold the Strawberries before, and still had a strawberry chunk in the bottom. Their protein powder is a bit gritty. Overall, this place is alright. But I prefer juice stop in Sioux falls if I...

Very inconsistent experience each time...flatbread tastes alright for being microwaved, smoothies are good overall but sometimes chunky and not mixed well. The side of apple is unpredictable - I received one that was brown and mushy on one side...another time they forgot to give me a side...

Edit: fast forward a few months and the things I mentioned above seem to be fixed, so here's to a new year and new...