Los Amigos Taqueria — Restaurant in Brookline

Whenever I order from this restaurant using ubereats my order is messed up more often than not. I am usually missing an item like a churro or the burrito I get is made incorrectly. This place does have delicious food and by far the best burritos of anywhere else I go which is why I give this restaurant the benefit of the doubt even after all these mistakes.

Today was the last straw when the order I received was missing my churro and both burritos were completely incorrect. I tried contacting the store to make this problem known and no one answered the phone.

Edit: Since I was in the area, I decided to give this place a try in person and figured maybe ubereats was the problem with my incorrect orders. As it turns out, it’s the staff at this restaurant. I watched them place my burrito into the wrong bag then give it to an ubereats driver. They only realized their mistake when the cashiers tried to place the wrong burrito in my bag and the man behind me said that was his.

Rather than apologize for their mistake, the staff said nothing to me. They started cashing people out and making other peoples’ burritos without acknowledging that I still needed the burrito I had already paid for. They only offered assistance when I asked my boyfriend to speak up about where my burrito was. The customer service I received today was absolutely horrendous and I won’t...

Unfortunately did not have a great experience here. Tried to place an order over the phone but the phone is 100% never answered. I thought maybe they were super busy so I tried to place an order using their online apps and the process was very tiresome with having to repeatedly sign in or download a different app.

Finally placed an order and scheduled it for pick up. Arrived exactly when it recommended I should and found the store nearly empty of customers so I’m not sure why they never answered the phone. By the time I made it home around the corner, the food was ice cold and was not made to the order specifics. Unfortunately we had some people with allergies and that’s why we went the route of adding or subtracting components. (Hence another reason we just tried calling instead)

After more than a $50 order plus tip, some of it wasn’t able to be consumed due to those issues. Again, of course, no phone call answered and we were no longer in a position where we could go back to the store physically. Sent an email and after about a week finally heard back. Explained the situation and have never...

The food is so tasty, but unfortunately I've had disappointing and money-wasting experiences ordering through the app. In the five or so times I've gone to this location and ordered through their dedicated ChowNow app,, only once have I gotten an order that was completely correct. I usually order two entrees, nothing crazy as far as add ons or exclusions. One or both entrees will miss some ingredient, and often something that we paid extra for (e.g., avocado crema, extra sour cream). It's definitely good food, but only order in person; it's not worth the frustration of opening your food at home and realizing the order is messed up on several counts. Also, the carnitas are yummy but twice now I've gotten portions with huge fat caps still intact, which comprises a significant chunk of the overall meat that was placed in my entree. Some fat here and there is expected with carnitas, but I would think the large chunks should be trimmed off prior to...