The restaurant in buckeye, on mc85- this highly dissatisfied behavior was done by a “manager.” I was so disgusted. Not to mention my kids were with me. Watching how this young man behaved and treated their mother. I gave him no reason to treat me the way he did and I’m very very unlikely to return unfortunately. This act has been the very worst I’ve even been treated in public by a food service/ restaurant. I’m heartbroken that our small country town has turned into the crazy over grown city it is and that places that use to be like visiting home, where you use to feel welcome- are now just places we will pass on. We won’t be coming back, we will also write reviews on social platforms and local platforms-to be sure “Alex” and his awful behavior is mentioned - so that others might help is find respectful, courteous, and caring managers that understand how to speak on the phone, in person, and speak with kindness!
My full story: I pulled into the parking lot right next to a customer who was having their order delivered. as the delivery was finished i called out to the gentlemen '" excuse me sir. since you are out here can i just give you my name for my order, or would you prefer i call the store?" keeps walking away from me and shouts out "or you could get out of your truck and come inside."
i turned and looked at my kids like i didn't hear that right... i then pulled up the app. clicked on my order and then followed the directions. tapped call . the phone was finally answered after two attempts. the person who answered the phone was the same person that shouted at me in the pklot. he continued to be very difficult. telling my order wasn't found at his store, then as im speaking to him trying to give him my order info he put the phone down and walked away- i'm just talking now and his not there. then he picks the phone back up and says " yeah your order is here and ready" "come in and get it " i said " sir my order is a curbside order" and i began reading to him my email and the instructions i was provided and he cut me off and then said i was lying and im not a curbside order im a carry out order. then i was trying to make sure he had the right order, he then hung up on me. i was so upset and i had my kids as i mentioned they are all listening and soaking this into their minds- im trying to get myself together, and as i do he comes out with my order and says here i did you a favor since you cant get out of you truck and come in, my daughter opened the back seat door and he tossed it in and hussled back into the resturant as i was so upset with this i loudly asked " may i have your name please" he says "alex" and keeps going into the store. i then called the store and he answered i said calmly, "hi alex (i could tell it was the same boy i had been dealing with all night again) hi alex, may i please speak to your manager" he responds and says " ha i am the manager: i said " no way m your kidding" he said" yes im the acting manager today, have a nice night " and hung up.
i was missing food from my order and i was mistreated so badly. i didnt know what to do, i am currently waiting still to be contacted back by...
Read moreI will NEVER visit this place again! !!! I phoned an delivery order the manager was rude from the beginning. I used a debit card pay he tells me the cardwas declined.. I have auto banking alerts. My bank charged my card. I told him that. He tells me he canceled the order and will not make the food until he gets payment. I said its ok I will pay cash. And I will pick it up I am on my way. I live 1 mile away. I get there cash in hand. I show him the alert on my phone where pizza hut charged my card. He said I will not start the order until payment is received I have a business to run. I showed the text alert to him again and asked if this was pizza hut#26790 he said yes I said I have already been charged. He showed some papers and said your charge is not here you need to pay. I said ok please make the order with out garlic butter. He ignored me. I finally just left. .I did not want pizza anymore. Some people should not work with the public! Please address this person he has been mentioned in many of these reviews. Some older people just don't do well...
Read moreA Nostalgic Birthday Celebration at Pizza Hut For my 35th birthday, I decided to dine at Pizza Hut, and it turned out to be a delightful trip down memory lane. This particular location has the charm of the old-school Pizza Hut that I remember from my childhood, complete with the classic buffet. The ambiance was quiet and serene, creating a perfect environment for enjoying a meal with family.
The food was as good as I remember – delicious and comforting. Celebrating here was special, not only because of the nostalgic feelings it evoked, but also because it was the first time my kids experienced the Pizza Hut of my youth. The best part? We had an amazing time without spending a fortune.
This experience was a reminder of the joy that simple celebrations can bring. I regret not taking a picture, but we definitely plan to return. To anyone considering a visit, I highly recommend dining in to fully enjoy the experience. Skip the takeout – the ambiance here is not...
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