Sonic Drive-In — Restaurant in Bulverde

This was the worst food experience I've probably ever had. Our Person's name that helped us at the drive through was Cristopher. This is important for later on in my review because he had the worst aditude I've ever expierenced at a drive through. I'm not normally one to write reviews but they brought this on themselves. We went to sonic today at 1:26 and placed our order through the drive through speaker. We were the only one in the drive through mind you. We pulled up to the window a second after ordering and I payed right away and they gave us the milkshake. I also ordered a chicken sandwich large fries and a Route 44 coke. Once he gave us our milk shake we waited for a long time after for anyone to come to the window. Then finally a worker came to the window and said we lost your order we are making it right now for you. We said ok and then waited a long time after that. Then the worker came back again and said we are still waiting on your order to be made and gave me medium French fries. Which I did not order I ordered a large. While it shows medium french fries on the reciept I specifically stated large when I ordered through the speaker. At this point he hadn't even brought out my coke I had to ask for it and he hesitated on giving it to me. When he finally came out with the order he never compensated for the issue and when we asked for the large fries he didn't want to give it to us. We had to beg for the large fries even though that's what I originally ordered.

Bottom line we had to wait 20 min for our food that should have only been a few minutes. The worker who helped us (Christopher) was the rudest person I have ever experienced at a resturaunt. Waiting 20 min for our food. It should have been free at that point. He barley even apologized for the bad service and all he could offer was coupons. Worst drive through expierence ever and will not be going back to this sonic ever. We ordered at 1:26 and didn't leave the drive...

I have tried time and time again to find something good about this particular sonic. However the only good thing is the fact that it is near by. There is an exceptional employee named Spencer who is more than kind and helpful. However Every other employee I have had the displeasure of interacting with has several attitude problems. For instance last night I drove through the parking lot to do a turn around and I was yelled at by a female employee that they were closed (it was after 11 so I had no intention of going through, just needed to turn around). However tn around 10 30, after I placed an online order at 9. The sonic app told me it was still open til 11 aswell as Google. I arrived and saw a large group of employees passing something around and smoking it by the restaurant. Then somebody whom I can only assume is the manager came out and while being incredibly rude announced they were closed. I informed him that I had an online order that should have been set for pickup. He went on to tell me I was luck to have put it in before they closed. But that they wouldn't do it again. Then he brought me out a drink that I did order and a melted milkshake i didnt order, I explained to him it wasnt mine he insited I take it because they wouldnt need it. He went on to tell me that they closed at 10. Then when I explained I had no idea because Google and their app said they were still open. He began a tangent on how he was tired, then stomped off saying something under his breath. Incredibly rude and terrible...

I always, run into some problems, ever now, and again, a this sonic, located in Spring Branch Texas, my older brother, called me, on is cell phone today, and ask me, if i wanted anything, from sonic, before he heads back home, from work, and, i told my older brother, i wanted the sonic 2 for $7.00 mix and match deal, and, i told my older brother, that i wanted a sonic cheese burger sandwich, with bacon. 🥓 on it, and, a sonic crispy chicken sandwich, with cheese. 🧀 and bacon. 🥓 on it, and, my older brother, does the sonic app, through is cell phone, when he orders sonic food, from this sonic, in Spring Branch, and, when my older brother, brought my 2 for $7.00 sonic sandwich's, to my house, they forgot to put the bacon. 🥓 on my sonic cheese burger, and, the cook, overcook, the crispy chicken sandwich, and burnt it, and, another customer, had the same problem, with is sonic order, a week ago, they overcooked, is food, at this sonic, in Spring Branch, the main mangers, needs to take action, on this sonic, in Spring Branch, because, they even tried to overcharge my older brother. "Clyde" on the $3.99 sonic special, that comes with a sonic sandwich, with your choice, of tatar tots, or, french fries, and my older brother, order 2 of these $3.99 sonic special's, for me, and, they tried to overcharge my older brother. $15.22 on these two $3.99 sonic speical's, this sonic in Spring Branch, is going...