Casa Mexico — Restaurant in Burlington

BUSINESS TRAVELERS DO NOT GO HERE IF YOU NEED AN ITEMIZED RECEIPT FOR YOUR EXPENSE REPORT! They would not even write out another order ticket (other mom and pop restaurants have GLADLY done this for me) so I would have some semblance of an itemized receipt which is what my company requires. I'll always give credit where it's due - the food was good, the server was good but the manager was a total, jerk who wasn't willing to literally lift a finger to provide what I needed. This is the most basic type of principle in terms of customer service - which is one of the primary ingredients of a restaurant. What other required ingredients for a good, clean restaurant are missing here - things behind the scenes that perhaps go undone?. My motto is - if a restaurant is willing to do wrong out in plain sight, what goes on out of sight? I...

DO NOT EAT HERE. SERIOUSLY. read the other reviews. People who have eaten here often enough know. RUDE DISRESPECTFUL. I've never been treated so poorly in a restaurant. The owner needs a lesson in customer service. We have eaten here often over several years never had a bad experience. Its never been the best Mexican in town but it was good.

This week, we walk in and the chips smell like old grease. Really old grease. You could smell them from across the table. They were soaked in what smelled like week old grease.

When I complained,the owner told me to f off he could care less and that he changes the grease every two days!! VERY rude. I've never been treated so poorly in a restaurant.

I Will NEVER go back to this restaurant. There are plenty of choices for Mexican...

BAD BUSINESS It was very bad I ordered some food to go and Jose the manager had the audacity to take tips for him self with out authorization not only that 22% at that and he go caught so I refused the food because of bad business and he didn’t refund the money on my card then he changed me again and then I confronted him about being charged twice and he deny it while laughing and smiling in my face if you ever think about eating at this restaurant don’t go trust me you would be disappointed to if someone robbed you out of your hard earn money as well. I Don’t Recommend Anyone To Go To This Restaurant The Manager Jose Is A Liar And A Thief And Very Unprofessional...