Domino's Pizza — Restaurant in Burlington

I came to pick up my online order and for some reason there was no sauce on my order when i tried to explain that to Kaylee she cut me off while I was explaining to her woukd not allow me to get a word out then what happened she then advised me that’s what you chose on line and made me feel like I had to take the pizza when I tried to get a manager she told me she was the manager. When I tried to get help from the other staff they were scared to stand up for the way she was treating me they other staff told me she is the manager and they have to do what she says and Kaylee advised me to get out and she was screaming very loud to get out! get out!and embarrassing me she was very disrespectful and she refused to help with my order i asked for corporates number she told me to go on google and find it yourself and told me to get out. All she had to do was fix the pizza and be more understanding of my concerns. I have been visiting dominos for 25 years or more and never experienced the treatment with a manager and the staff like Kaylee and her scared staff did last night very disappointing. Will never recommend this location ever ! I really hope management cares and takes the time to really address the situation and scenario with the staff and the professional way to treat your customers professionally I am a dedicated and well respected healthcare worker and no one should be belittled like I was last night very disappointed! This experience could’ve...

I have ordered from this location multiple times. Never had great service and tonight is no different. Ordered 2 pizzas at 6:48 PM and at 7:01 PM their tracker stated it entered quality check with Jessica. At 7:40 I called the location and it rang off the hook (never a good sign). 13 calls back to back and someone answers. They put me on hold and come back and say I'm 3rd on the list but they will send it with the driver right now! So my pizzas have been in quality check going on 49 minutes now... it is guaranteed QUALITY at this point I guess. Needless to say, this is par for the coarse for this location. I understand that they are short staffed or someone ditched their shift, just how about a system to keep the customers informed of delays in delivery... is that too much to ask?

P.S. The 3 stars is for trudging through even when you're getting murdered and delivering good...

Absolutely ridiculous! My wife ordered a few items; 1) Mac & cheese- so surprised dish was completely dry and maybe a quarter (.25) of the metal bowl was filled honestly! 2) chicken parm- sandwich was cold, there was no chicken on it I’m not making this stuff up. 3) pizzas were ordered they were horrible, crust was like a sponge, dough was not crispy or crunchy. And cold it was if they made all these items an hour beforehand. Really surprised and shocked Dominoes is usually pretty good, not on this night. Next time we order we’re going to go inside and check to see what we ordered. Not sure what they were doing/thinking but this is...