Lake Champlain Chocolates — Restaurant in Burlington

Really love the chocolate. Addicted? Probably....but in a good 'this-is-how-I-deal-with-Covid". However....yes, there's a however....those credit card machines they use are slower than the ones used in the 80's. Remember when the numbers were worn down on the credit cards because the slider thingy would wear them down? Remember how long that took? Lake Champlain Chocolates are slower....and clunkier...and I feel so bad for the chocolatiers who have to explain the entire process over...and over....."wait for the green light.....insert your card.....I"m sorry, you didn't wait for the green light...please remove your card.....I know...it's clunky....I know.....yes...now, please wait for the green light.....please, wait for the green light...." at this point one could write an SNL skit out of this, but the chocolatiers have such great customer service they wouldn't say..."YOU"RE NOT WAITING FOR THE GREEN LIGHT!!! IF YOU DON"T WAIT, I"LL HAVE TO TAKE BACK THE CHOCOLATE!!!"....and so it goes.

I had such an experience today. About 15 minutes dealing with the green light and still was charged twice. The chocolatiers were so patient and lovely.....but I think the champagne truffle I ordered should have been complimented.

Lake Champlain Chocolates....please....change....your....credit...card...machines.....(a number of your chocolatiers suggested I write this as this is the only way things change there.....I guess)....

Were told 10 minute wait for ice cream, 15 for hot drinks when we got to the counter because they were "backed up". How can it take 15+ minutes to scoop icecream when there are 2 dedicated workers in that department behind the counter besides the other 2 cashiers? Sure it was crowded and there were a lot of people in there, but not THAT many. Even with 10 people in front of me it shouldn't take 15 minutes for me to get a two scoop ice cream cone. We did end up waiting the quoted time if not more because it was the 3rd place we tried for dessert, but that timeline was excessive. I don't think we would've waited if we weren't tired of walking around. Seems like the cafe crew needs a bit more efficiency training. My ice cream and his hot chocolate were good. But I'm not sure if it...

All the chocolate here is top-notch! We've bought their hot chocolate mix before, so I was very excited to get to visit a Lake Champlain Chocolates store in person. It didn't disappoint, with so many different chocolates, truffles, barks, and even ice cream and hot or iced chocolate! We purchased a maple bark, peanut butter cup, and macadamia nut cluster (pictured) and WOW, they were good. The macadamia nut cluster was incredibly rich and flavorful, and was large enough to be a dessert on its own! The maple bark was outstanding, and my husband said the PB cup was super tasty! The chocolate isn't cheap--the total for those three items was $14.70--but the quality is excellent, and it makes great gifts. Definitely...