Zaxby's Chicken Fingers & Buffalo Wings — Restaurant in Burlington

On this evening I witnessed a man become a legend.

It was a night like any other— a buddy and I rolled in 30 minutes to close after playing some golf and ordered a Cobb, some wings, and a kicken chicken Sammy. The absolute gem of a lad working the counter was named Bernard. He was polite, efficient, and hard working. Leadership material if I’ve ever seen it to be real.

We got our food to go and it came out quick and smelled heavenly. We went back to the car and turned out on to the road. We were about to turn left on to the main highway when I notice a man, nay— a modern day warrior poet SPRINTING through the trees to our right like a got damn hall of fame running back on a breakaway run. The man yelled out assertively to get our attention as the light turned green and it worked. We held up and I rolled down the window and noticed something in his hand. Who was this wild man emerging from the wilderness?! What was he holding?!? Was he friend or foe!?

You can only imagine my bewilderment and joy when I realize It was none other than Bernard! And in his mighty hand was my tenderly packed kickin sammich that was almost forgotten. This man emerged from the tree hedge like a modern day version of the Demi-God Perseus. But instead of delivering me the head of Medusa—- this man ran out the store to make sure I got my daggum sammich. What a beauty. He smiled and dapped me up as we floored it through the green light chicken in hand

LONG LIVE BERNARD! First of his name! Protector of Zaxbys and friend of the ppl. May he forever go down in zagbys lore as the absolute legend...

Well my first bad experience at this location. Employees playing on cellphones, ipods in every ear of every employee. Every employee working with food and no hair net's. Even one employee smoking a vape around food area/prep. This was all seen at the drive-thru. Plus all the foul language in the background while placing my order. It was so loud, I had to repeat my order twice.

On top of all the trash mess of the employees. I went around the building. Went inside, which was packed and a sign out the the dining area was closed.

As I went in one of the same long hair nasty counter workers. Was cussing and rising all kinds of a fuss on the phone with a video call.

Went to the counter, asked for the refund and noticed the cook staff was not wearing caps or net's either. Same four behind the counter cussing and laughing on the phones and with each other. Then was asked, Whatz youz wants?

I said a refund! The response was why! I told her, I don't need a why, just my refund. She went back got another employee from the back. This employee came up to the counter. I handed her my receipt and she didn't say one thing, or offer an apology for anything thing. I got my refund, and my original receipt. To fill a complaint with the...

I never ate at Zaxby's before, so I wanted to try something new. We ordered, 2 kids meals, with two 5 peice supremes, and a chicken sandwich deluxe, and a number 3 witch consistent of 5 chicken wings, three chicken fingers, and fries. The food alone was horrible. The food left a horrible after taste in my mouth, (I have to chew up my medicine even tyneol) and it tastes just like chewed up medicine. The fries were soggy and nasty, they tasted like they dumped a pound of seasoning on them. (I am a big! Salt eater, and hot sauce eater). I got insane said that is not hot!. My children did not even want their kids meals after two bites, they said it was nasty. Their 6 and 3! They eat everything! My husband ate 2 bites of out his sandwich and said it was the worst sandwich he ever ate. I ateone wing, with one bite of a tender, and two fries. Thinking (maybe the other ones are not so bad). It I spit it all right out my car window. The only thing we got that tasted decent (I mean Walmart deli decent) was the fried mushrooms. And we only ate half of that. I spent over $30.00 USA Dollars on our food. The best food we had was my oldest child he ordered a pizza...