Got food here, they were 15 minutes til close and the person who was “making” our order aka just throwing food into the tray was rude. She was an older lady, she didn’t give very big portions and when I asked to have a little bit more because it didn’t even fill my bowl she sighed and put a tiny bit more in still not filling up my bowl. The second younger lady who was portioning up our food was super sweet and gave me an adequate amount for myself. I’m a bigger guy, i eat A LOT and my fiancée and I were getting food that could feed a family of four. I did tip because I believe the younger woman deserves it. She was polite and I could tell she had a long day because she actually spoke to us unlike the older lady, she had a conversation while we were being rung up and that’s when we found out they were closing in 15 minutes. I understand that you are closing and want to go home to your family, but don’t be so rude we came in and just wanted food and I know you throw the food out at the end of the night so why be stingy with it? My fiancée loves your food and on our cheat nights we quite often come here but after the last time I don’t know if I’d be willing to spend my hard earned money here. She loves other sit down restaurants just as much as yours so I think we will being going there from now on until your employees can adequately give a...
Read morei dined here may 4
a female employee served me. i inquired about the vegan options and she told me the garlic soy beans were vegan. i remember another employee telling me they were not vegan maybe a year ago so i asked her if she was sure because another employee said they weren’t. she said the other employee doesn’t know what they’re talking about and told me all that’s in them is garlic, soy beans and soy sauce. when she reassured me three times, i thought you either changed the recipe or the other employee was wrong. i got the beans and suffered from an severely upset stomach. i looked up online and im shocked to find out they contain shellfish. as a vegan, and for EVERY customer, it is extremely important for the employees to know what allergens are in the food as shellfish are one of the major 9 allergens. if they don’t know they need to look it up, not pretend to know or lie about the allergens. the employees need much better allergen training. the reason i’m writing this review three weeks later is i submitted this exact feedback privately on your website “contact us” and received no response and no attempt to amend my terrible experience. to be fair the tofu and mixed veggies are fire, but i definitely experienced the wrath of the shellfish in the...
Read moreMake sure they don't save the best for themselves! 😱
Visited on June 14th toward evening. A shorter, older Asian man was scooping my food.
So, there was a lot of good-looking Orange Chicken filling up 75% of the metal container.
This man went out of his way, I kid you not, to reach around the mountain of all of the good, normally-sized chicken.... to scoop only the little pebble-sized chicken bits which consisted mostly of the batter and practically no chicken.
The entire scoop was like this. He looked me right in the eyes, gauging for push back, seeing if I would notice and quickly pressured me to add on extras. 👀
It's been over a week and I still remember how it left a bad taste in my mouth. I regret not saying something. Do they do this often? Maybe he was hoping to take some home afterwards? Anyways, terrible customer service.
The person I was with had ordered already and when I joined them they couldn't stop laughing when they saw what I received in my bowl.
It is funny but also I paid $12 for those...
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