Went in yesterday with my family, there was at least 4 to 5 familyās before us. Workers were 3 guys (young) and were SUPER slow, chit chatting between them selfās instead of trying to get the line moving. The guys were nice and friendly and not rude at all but way to slow and The store was a MESS. Waited at LEAST 20 mins to get helped. We ended up getting just one big scoop and got it fast because luckily a girl worker came in and was fast. Ice cream was good but honestly wonāt come back the store was a mess and things were everywhere even where they were mixing...
Ā Ā Ā Read moreEdgar V. responds āwhatād you sayā after every request and he STILL forgot to put the yellow cake pieces. It feels like a waste of time and money if you arenāt getting exactly what youāve requested. The staff there is male Latinoās with no enthusiasm. Hire happier youths and no ethnicity isnāt the issue, Edgar is. No smile or greeting when customers walk through the door is. Certainly you arenāt the only cold stone location and due to your unprofessional staff on the two occasions Iāve visited, there obviously...
Ā Ā Ā Read moreI had a lovely experience!! I enter and get smiles and welcomes from all the employees!! The person who made my ice cream had curly hair and super young we had a nice convo while he was making my ice cream!!! His name was Qaise!!! And he made it a super fun experience!!! Lots of young workers there!!! My only complaint is a dude on the bigger side of things not to be rude with also curly hair ignored me once I asked a question and looked very unhappy to be working there but other then that great...
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