Mountain Mike's Pizza — Restaurant in California

🤮 THAT WAS DISGUSTING PIZZA!! So non quality! AND Apparently I have no choice of what type of crust I deserve for my own money on my own pizza!! I paid for a pizza for take out, waited until they called my name, but they never called by name after 40 mins,, so I had to go find out the status, but the front counter attendant just gave me a roll of the eyes instead of asking what I needed, so I checked with a different attendant that was running pizza from the back , got it and I left, go and attempt to enjoy it, but realized after my first bite it's got no crust, this is flat, I hate flat pizza, it's disgusting. IT'S JUST A FLAT TORTILLA with cheese and junk on it. The cheese was bad, it tasted old, pizza was very greasy, not enjoyable at all. I called to explain my situation, the first guy told me honestly that's the way we make pizza here, then placed me on hold, the next guy who was the same guy that fetched my pizza from the back heard my case, put me on hold, returned on the line to tell me, WE HAVE BEEN MAKING PIZZA THAT WAY FOR 32 YEARS NOW, THAT'S THE WAY IT'S MADE HERE, AND PEOPLE LOVE IT, WE DON'T NEED YOUR BUSINESS, GO SOMEWHERE ELSE, AND DON'T COME BACK, I told him its awful, that's not pizza that's a tortilla with cheese and I should have a choice on my crust, I told him not to worry I'll never be back here again. TOTAL WASTE OF MONEY. 🤮 YOUR TORTILLA PIZZA IS NASTY!! PLEASE READ REVIEWS BEFORE YOU ENTER - I WISH I WOULD HAVE!! THERE'S SO MANY NEGATIVE REVIEWS ABOUT THIS PLACE...

Excellent service. Fantastic pizza. We always arrive early and tip well. When you arrive early it guarantees piping hot pizza right out of the oven. So hot it will burn your mouth. The very best way to eat pizza! On to go orders DON'T FORGET TO TIP. As seen by my first review the service and pizza is usually delicious. BUT my last visit on March 25, 2024 was TERRIBLE! As is our practice we arrived early to pick up our pizza, that way it comes HOT out of the oven. No more than 10 minutes after we ordered we walked into the restaurant. The person behind the counter was unable to find our order for more than five minutes. Finally after five minutes he located our order. He walked in to the kitchen area where the pizzas are cooked and walked out in less than 30 seconds and handed us a pizza box with a pizza in it. Upon opening it up we could definitely tell the pizza had been sitting in the kitchen for at least fifteen minutes. Both hard and cold. Pizza at Mountain Mike's is expensive and it should ALWAYS be fresh and hot. We will give this location another chance but if it...

I ordered online, and it said roughly 20 minutes to be ready. So I get down to the store after about 15-20 minutes and the kid at the register tells me the order JUST came in. I wait for another 20-25 minutes for the pizza to be done, and ask about the salad I ordered. The salad bar was already cleaned up and they did not have any prepared to go. I ordered a $45 pizza with no olives, and what do you know, it is smothered in olives. My first job was in a pizza shop at 16, and I was good at it. Is it a glamorous job? No, but I took pride in my customer service and attention to detail. The people at this store are careless, slow, and lazy. Half of the restaurant had trash, food, and plates sitting on the tables, and it was not busy by any means. A couple other customers were being apologized to for their orders being late or wrong as well, in the time I was there. Obviously I was not the only one recieving poor customer service...