BUYERS BEWARE
This store has completely fallen off the mark. From the lack luster customer service, to the food. It was missing on all cylinders.
There were 2 employees. My server was curt to the point of rudeness, and the other was a sandwich making zombie. She never looked at me 1 time and was slowly making sandwiches for I assume was a mass order. I ordered 3 sandwiches. A turkey & avocado, a hot roast beef, and thier signiture pretzelrami.
The turkey avocado was all veggies no meat, which was the actual theme for all the sandwiches. But it gets worse. The other 2 were nuked all to hell. Because they were hot sandwiches, thier method for heating them is to microwave them for 2 minutes, killing the meat with dry parts, and making the bread into a rubbery mess! The pretzelrami was so greasy it was inedible, and the roast beef was flavorless and hard.
Now I have been here before covid and it WAS the best sandwich place in my opinion in N. CAL. DO NOT GO HERE. The employee's are different and with that comes terrible customer service...
Read moreI waited in line for about 12 minutes before the young lady, yasmin, called me up to be helped. Instead of asking how i was or what she could get me, she stared at me until I said something. I had to repeat my order multiple times and it was still made incorrectly. When the short blonde girl gave me my change, instead of placing it in my extended hand she put it even farther away on the counter. At no point was anyone friendly nor did anyone smile. I was hardly acknowledged. There was also so much pepper I could not each the sandwich which cost almost $10. I will not...
Read moreFirst time coming here since not always in this area where this place is located but since recently Im around this area thought to visit an the plaza area is very nice, Togo's once inside this place looked clean an the person behind the counter was pleasant an helpful with my questions. Made my sandwich quick an I would visit again. My sandwich looked like I paid alot because it had plenty of the meats type an vegetable I picked an was actually a big sandwich to me an it wasn't a full length size. Can't believe I haven't visit Togo's in awhile. A must on...
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