Absolutely loved my experience at El Jefe's Taqueria in Harvard Square! From the moment I walked in, the vibrant atmosphere and welcoming staff made me feel right at home. Here are six highlights from my visit:
Authentic Flavors: The food at El Jefe's truly transports you with its authenticity. Each dish is a burst of flavor, reflecting the rich culinary traditions of Mexico. Whether it's their tacos, burritos, or quesadillas, everything tastes like it's made with heart and soul.
Quality Ingredients: It's evident that El Jefe's prioritizes freshness and quality in their ingredients. Everything from the meat to the vegetables tasted fresh and was cooked perfectly, enhancing the overall flavor of the dishes.
Generous Portions: The servings are generous, ensuring you get great value for your money. You leave satisfied without feeling like you've overeaten, which is always a plus in my book.
Welcoming Atmosphere: The ambiance at El Jefe's is just what you'd hope for in a Mexican eatery – vibrant, lively, and inviting. It's a great place for both quick bites and leisurely meals with friends or family.
Efficient Service: Despite how busy they get, especially during peak hours, the staff at El Jefe's manages to be attentive and efficient. Our orders were taken promptly, and the food arrived quicker than expected, all without compromising on quality.
Value for Money: Considering the quality of the food, the portion sizes, and the overall dining experience, El Jefe's offers excellent value for money. It's a great spot for anyone looking to enjoy authentic Mexican cuisine without breaking the bank.
El Jefe's Taqueria in Harvard Square is a must-visit for anyone craving authentic, delicious Mexican food in a friendly and vibrant setting....
Read moreI had a hard time communicating with the staffs there. None of them speaks English. Seem to only understand one-word ingredients, any further instruction/ask is hit or miss. Service attitude was bad, even for a cheap burrito place.
I forgot to ask for sauce while ordering my burrito bowl. I realized that 2 seconds after I paid, so I asked the staff to add the sauce and pointed to the sauce bottle. For some reason, he thought I was demanding something extra, and said “this, extra charge.” So I explained that I just forgot to add the sauce, but he didn’t seem to understand and kept saying extra charge with more aggression. He even signaled with his hands that my order was complete, and if I want something else - even the sauce, I had to pay extra (I don’t know what he’s saying exactly he has heavy accent, but that’s my best guess). So at that point, I felt this wasn't just a language thing, he’s being ridiculous and mean. I know it's just sauce, most people would probably leave if this happens, but I refused to give in to something this stupid.
So I went to another staff, who also doesn’t know English well. But he was finally able to understand I forgot the sauce while ordering and added it to my bowl.
Just a disappointing experience, I wasn’t asking anything complicated. This is such a hustle for something really basic. Food is all right, mediocre at best, doesn't live up to some of the other reviews, but it's cheap...
Read morei loved this place the first few times i went. the service has been questionable sporadically but the food always hits. but this time, when i asked for a fajita bowl, i was given a regular bowl (one of the workers told me i had to pay extra for protein, when i’m aware the fajita bowl has 3 proteins). when i asked him about this he allowed me to add in 2 proteins in total. but when i got to the counter, i was asked to pay the price of a fajita bowl. when i asked why i was paying for the price of a fajita bowl when i was only allowed to add 2 proteins and whether it would be possible to add a third protein if i’m paying the cost of a fajita bowl, the lady at the counter said they can’t do that and threw the made bowl into the trash. i thought she’d just add an additional protein to the bowl, if i had understood that she was going to throw away the bowl i would have just taken it or discussed further since that’s wasteful.
they then started a new bowl but put in way smaller portions of everything. i understand there were some miscommunications on both ends but i don’t understand why you couldn’t have either added a third protein to the first bowl or had me pay for a regular bowl with a second protein pay added to it. service was terrible, wasted bowl, and i felt genuinely disrespected. the food is great, but please take care of how you approach issues and communicate with customers, it’s...
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