Truly depends on the day with this location. I only frequent this store because of the commute I make. They could definitely work on being more personable. There was an instance where the app charged me twice for my -one item-mobile order and so I just requested the order to be made twice instead of going through the refund process. The young girl that I was speaking to was so nice and helpful however a male employee across the bar started telling me all of the ways he could NOT help me. I felt like that was very odd and disrespectful to not only me but the employee helping me. She resolved my issue. There are some very unhappy employees here and it definitely shows in the drinks sometimes. Again, it just...
Read moreI believe this is my 3rd or 4th time going there. The 1st 2 times were good. 3rd time I ordered online and my husband went to pick it up and of course they gave him the wrong sandwich. I have been going there when I can to get my free ham and Swiss baguette and every time they are out. Today was the last straw I specifically ordered 6 pumps of my syrup no ice in my cinammon cold brew well that was done wrong, they remake it and the second was wrong definitely neither had the 6 pumps, when I taste it when I got home I was frustrated. Also, I thought the cinammon Cold Brew gets the cinammon Crumble. I didn't get that in any of them. Maybe each starbucks do their drink differently. At this point,...
Read moreEver since this location remodeled they cannot make an americano correctly. I get the same exact drink at every Starbucks location I visit and the ones at Riverstone are not correct. It tastes like they are not using the correct amount of espresso, the water is not hot, and I always ask for cinnamon on top and it’s left off. This is the closest location to my house but if the issues are not resolved I will be forced to use another location. It’s almost not even drinkable because it tastes like water with a tiny bit of espresso. Like I originally stated, I get the same drink at all different Starbucks locations and this location is the only one that tastes terrible and is apparent that it’s made...
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