Grille 39 — Restaurant in Carmel

Looks can be deceiving... Food and restaurant photograph well but that's about it. Who reheats shrimp?? Staff seemed polite and pleasant but just distracted and neglectful. I walked in to what looked to be a nice fun bar but the restaurant that was empty. For some reason I was sat on the restaurant side where there literally were no other customers. My salad was actually really good so I was excited for the rest of my food to come. The steak was over cooked but edible but my shrimp was awful. First bite was cold and tough. I had to wait a while for the server to check back so I could notify her and hopefully get another order in before my steak was done. They take it back, reheat it then bring it back out charred. I don't know why i felt optimistic still so I tried to bite it and of course was still tough and rubbery. I tried to cancel them but they insisted on bringing another order. It took forever and when it came out I thought I was being punked. Charred again and now overly seasoned. I had to wait forever to get a server to come take them and to bring a check. After they bring the check I literally had to wait another 10 minutes before I got up and went to the hostess stand for attention and to pay my bill. Just a really bad experience and I wanted to share my honest opinion to save someone. I would go back, only if I was craving a salad and I'd get it to go.

I want to be really clear though, everyone was nice and pleasant other than the neglect. The place wasn't busy at all, I just think staff wasn't...

Their breakfast buffet is average. The food was mainly prepackaged, reheated items, with the exception of the potatoes and possibly the bacon. The cost was approximately $20 with a drink, other than coffee or juice (I had a soda). If you stay overnight and are a rewards member, many tijmes they will comp breakfast. I met visiting family members so had to pay full price. The waitress we had was either new or had not waited tables before. She was a bit rude and had to be tracked down for refills on drinks. Observing other wait staff, our experience was unique to our server. Overall, I do recommend the breakfast if you can find a discount...

Decided to give this restaurant a shot while staying. Ordered a steak salad and a drink. Food came promptly and looked awesome. The steak wasn’t cooked right and it smelled rancid. Caught a server after i ate the salad and asked them to take the steak off the bill. The server was awesome and cleared it up above and beyond. The bar had a musician playing and it made for a pleasant atmosphere. If you get drinks and want to hang out it’s perfect. If you are after a good meal you may want to look elsewhere. Staff for me...