Starbucks — Restaurant in Carpinteria

This service yesterday at this location was absolutely ridiculous! Not one customer in front of me or behind me but yet the three young college students working behind the cashiers stand were so involved in conversation that it took over 11 minutes to recvief a café latte and regular tall coffee which the regulay coffee should have been serviced upon payment.

I've been going to this Starbucks for many years but after yesterdays situation with ridiculous conversations between the blonde female Two Hispanic girls and completely neglecting anyone around them was a joke. From listening to stories about their relationship to school work to changing Someone else so he could go out with something I didn’t need to involve in my day like I mentioned Minutes for my coffee and the only reason I knew how long I waited was because I had a meeting scheduled that morning.

The employees at the Starbucks is becoming short from desperate I get we are in a new era and it is hard to find employees but hiring bottom of the barrel Employee Of With obviously being able to identify that these young individuals have zero customer service Experience is...

Today I went into the Starbucks in Carpinteria (around 8:35/8:40) and it was to order 3 drinks before my sons soccer game down the street which started @ 9am. Once I ordered my drinks I realized I should have ordered a few pastries and or donuts so when I saw the line was down I went up to order a few it’s, 9 to be exact and it was pointed out to me btw. I didn’t leave Starbucks until 9:04am and I left without my pastries. My drinks were cold and I was late for the game. The cashier was super nice however he guy in charge of heating up the food was not. i left without my food items and with cold coffee after 25-30 mins. This Starbucks use to be awesome with great employees who all had great people skills and customer service. Not anymore. No one’s even greeted...

I will never stop here again!!! We stopped thru leaving Santa Barbara for Bakersfield. I noticed there were lots of chairs and a trash can preventing you from entering the restroom. As my husband and I placed our order, I asked if I could use the restroom and was given a simple “NO, sorry”. Then she said, if you really have to go, walk over to CVS. I’m you’re customer, NOT CVS! What the heck!!! Every business by law has to have a working restroom for customers. There was no sign on the door saying the toilet was broken so I’m not sure what the issue was. COVID maybe? We also waited much longer than normal for an iced coffee and a tea! We will never stop at this...