Frankseoul — Restaurant in Carrollton

Me and my partner have been regulars that go multiple times a week. We asked about a new drink and the lady told us it was sweet. Well we get the drink and it wasn’t, it tasted like a fireball. Weird spice and cinnamon. We never complain but this was undrinkable. We asked her if we could possibly trade out the drink. We had taken nothing but 2 sips but they made it out to be like we had dranked it all and were asking for a refund. Like i said we come all the time and we never complain! We are regulars which is why I thought we could be taken care of this one time. They told us no repeatedly and when I asked “can you add something to it then to make it taste different it’s just so strong I can’t drink it.” She denied that too. I know i’m not owed a replacement but real customer service is taking care of your customers ESPECIALLY REGULARS. Unfortunately I will be spending my money somewhere else now.

Update: They replied asking if it was the correct location. It is. I live in carrollton and have only ever been to 1...

I love coming here! There are so many good restaurants nearby, yet I always find myself stopping by here. The shop feels so homely and relaxed. Every single time I have come here, I have had nothing but the friendliest staff. They are so helpful and nice. You can tell they really enjoy the environment. This is alone is a big reason we visit.

Not only that, the coffee and food are top-notch. Their coffees are fantastic. I have been trying all of the different varieties and they were all great. On top of that, both the cheese dogs and tteokbokki are were great. They have a few varieties and the ones we had are spot on.

We are vegetarian. The staff not only helped us find the vegetarian options, but they gave recommendations that they would customize for us so we could also try them. I have had a consistently good experience every time I have visit and am thankful to the owner/staff for having such a pleasant experience in the hectic...

Honestly, AMAZING Korean-style corndogs (aka "gamja hotdogs"). Please note I ordered the SEOUL Dog. While the inner hotdog core of this awesome treat is nothing too special, it is pretty large. The BEST part of the Korean-style corndog is, of course, the crispy coating. It was absolutely delicious: Super Crispy, Savory, and Sweet (if you choose to have it rolled in sugar). The condiments complimented my corndog - cheese and honey mustard. They also do have the usual (and semi-usual) condiments: regular mustard, ketchup, mayo, sriracha, etc. The drinks (didn't get to take photos) are equally amazing. I got the "kiwiade". Perfectly sweet (not overly or disgustingly sweet), fresh, and sparkling. I usually don't like fruity drinks, but you HAVE TO get them here - they absolutely compliment the corndogs. I have a feeling this store is going to be a HIT all this summer...