Ham Ji Bak Korean BBQ — Restaurant in Carrollton

I really don’t want to be this person - but our experience here was probably going to be our last. We were frequent regulars of Ggui Ggui and when this place changed management we decided to check them out. We walked in fairly late (1 hr before closing) I asked if we could still get seated and they said yes. Not even 1 page turn into our menu on deciding if we wanted something quick or kbbq, our server rushes over and she asked us what we were planning to do and said kbbq will be the best option in terms of benefit and that while we were still deciding she will just heat up the grill. I asked for literally one more minute to see everything and she said “its ok sweetie i’ll take care of you just get the combo.” And before we could say anything else she turned on the grill and spilled my drink everywhere. We already felt bad for coming late so we just hesitated and agreed.

When she brought out the meats she also spilled our sauces on the table and just turned the heat really high and cooked our pork very poorly. It wasn’t even partially cooked before she started cutting it so it flung into our banchan. Raw pork. At this point I could tell she was a little drunk because she asked us if it was our first time here like 3 times and when she changed our grill, some of our pork belly flipped into the grill water well. :/ She said our food was good to eat when it was very clear our pork was still pink. (Pic attached) We asked for napkins so many times and she just blew us over to drink with the booth next to us.

This all happened in a span of like 5-10 minutes bc “i’m going to give you fast service because you came so late.”, I understand that we came late but this is no way to treat customers that you willingly seated. If you didn’t want us to dine in we would’ve been completely fine with it and found another place that could accommodate.

Eventually she has a younger server, Eureka(?), to cook the rest of our food and it was a way calmer, less hostile experience. She made our $85 dollar experience feel like one. Brought us napkins, packed our food togo, etc. I wish we had her from the very beginning. Towards the end of our meal, she brought us out the check and our previous server came over to give us “massages” so we could quickly pay, not realizing we already did. She started coughing into our grill and took my plate away before I could finish so we just took that as a cue to leave.

I just hate that our experience was tainted as she seemed like a genuinely nice person, but getting belligerently drunk, rushing us, making other people do your side work AND making other people serve your initial table just isn’t right. I hope they take this as constructive criticism and implement better training for staff and maybe close the kitchen earlier since the staff has already checked out at 10 lol. I don’t think I will be back and i’m not telling you to stay away, because the food was genuinely good. Just wish we had a...

Ah this might be our new favourite KBBQ/Korean place in Carrollton now for the price range especially. We got a beef & pork combo for 2 people, a monkfish spicy soup and a seafood pancake. That's more than enough to feed 4 people with half a soup and 1-2 slices of pancake to bring home. EVERYTHING tastes great! The boneless beef rib was melt-in-your-mouth soft and you can see the marbling here, and the pork jowl was crunch and fatty and thickly cut how I like it! Their marinated pork rib and the other meat are also decent, not too sweet at all, and for i think $95, you got a really good deal, since every portion was bigger than I thought AND it came with a giant bowl salad, a big steamed egg, a big corn cheese and a small soybean paste soup. The monkfish soup was very umami & tasty, and for $19 you got like 6-7 pieces of thickly cut fish in there - we ran out of the veggies and only had half of the fish togo lol. The seafood pancake was big for $17, crispy on the outside, soft & fluffy inside and filled with seafood, honestly top-tier for sure in Carrollton if you don't like dense & flat pancake like me. The banchans were varied too, they were not skimpy with the portion and everything tastes good, the kimchi is not overly sour or old! Service was incredibly attentive and kind when we were there, our waitress cooked the meat for us and was very funny/willing to talk to us! Definitely a comeback for my...

How is this place 4 stars????

I visited over the weekend with my family, and even though we paid to eat, I left feeling really upset.

Since it was our first time, we ordered a set menu, but later realized it was supposed to be a choice between pork belly and hangjeongsal. They didn’t even ask and just brought us pork belly. We figured maybe we missed something since it was our first visit, so we just went with it.

But then, they grilled both beef and pork on the same grill. Because of this the meat didn't taste good. Beef and pork, they should use a different grill! I’m not sure if they didn’t know how to grill properly or if they just didn’t want to bother changing the grill.

While serving the side dishes, the staff started complaining about a coworker right in front of us, which was very uncomfortable to hear.

The meat wasn’t fully cooked yet, but they turned the heat off. We asked the lady to turn it back on, and she walked away without responding. We thought maybe she forgot, but she later came back and turned it on again, still without saying a word.

Then she noticed the grill was burned and tried to change it. We told her it was okay since we were almost done, but she went ahead and changed it anyway, again with no response.

Overall, all the staff were extremely unfriendly and the experience left a really bad taste. I will not...