Burger King — Restaurant in Casselberry

I have never had a good experience at this Burger King they shut it down for a while and just reopened it so I thought I'd give it another try. Nothing has changed. These people are so incompetent it is unreal. I ordered a double cheeseburger meal plain with a Sprite and onion rings instead of fries. When I got to the window the lady handed me a Coke, I told her I was supposed to have a Sprite she looked pissed took the coke out of my hand and made me a Sprite as I saw her making up my bag I noticed that she put ketchup in the bag but I did not see her put the onion ring sauce so when she handed me the bag I took a second to take a look and of course it wasn't in there. I looked back in the window and the lady looked at me like I was the biggest pain-in-the-ass she had ever seen she open the window and was like can I help you with a s* attitude. I would like some onion ring sauce is what I said so she grabbed the onion ring sauce and handed it to me rudely. I get back to work I sit at my desk I go to take a bite of my cheeseburger and it has ketchup mustard and pickles on it not plain like I ordered it....i mean seriously. They literally screwed up every part of my order and did not apologize for any part of it I will not be going to this Burger King again which is now the second time I've said it last time it was because of the raw piece of chicken that I've been...

This burger king was the worst fast food restaurant ive ever been to in my inter 64 years of life MARIA was very disrespectful she had a horrible attitude when we're ordering our food she was rushing us and when I was done ordering my food and ask for sauces she said okay I'll have them for you on your tray but when I got my tray there was no responses on it I asked her for barbecue sauce four of them and she gave me three four ask for another one and she slammed it on the counter so when we went to go sit down we had nuggets missing so I brought it back up to the counter and when I let her know that we're missing nuggets she questioned me and asked me if I was sure so I told her yes I was sure so she grabbed it like it's off the counter and do them back into the shoots when the lady asked who the nuggets were for she said the black one in Spanish not knowing that I understood. We had to wait more than 10 minutes to get our food and when we got it it was cold then when you go back up to the counter she was stand there and stare at you and not help you and continue doing what she's doing. On the way out and my friend asked for another buffalo sauce and the woman Maria reply back I already gave you enough. All in all this is the worst fast-food restaurant I've ever been to and will never be...

I have lived near this location for almost 10 years and 4 out 5 times when visiting something is broken, out of stock, or some kind of issue. The latest has been their blender for frozen drinks has been broken for no less than a month, probably closer to 2 months now. But within that same 2 month period they have had card machine go down and no orange juice for breakfast. I also went there recently, at approximately 7pm, and staff was inside (in uniform) but were not serving customers with no signs up in windows or drive thru indicating location closed (I pulled up to drive thru window and yelled for someone and they just looked over and continued with talking to each other). I even went once and they had no tops for drink cups (not exactly ideal for transporting in a vehicle). I can drive 5 - 10 minutes down the road to the Red Bug location and never have an issue. I don't know if this is a management issue or if this is a franchise location out of control, but do not visit unless you are prepared for some kind of problem.

Again, on March 12th, 2018. No one serving drive thru at 6:45am. Car in front of me pulled up to window and got no response from inside worker. Only customers who went inside were being served....