The Green Parrot — Restaurant in Casselberry

I have supported the Green Parrot MAINLY because they have kept Live Bands coming in since they began. Now, even though only on weekends, Thus, TWO stars instead of one. I still respect them for supporting local and good bands. (We need more venues like this for live music.)

On the other hand, this week, me and several friends went to the club. We had to wait for more than 10 minutes to get someone at / behind the bar to get us a drink. We had to literally wave them over and whistle. Slowly, the bartender approached and leaned over the bar to hear our orders. At no point was he congenial, helpful or even interested (seemingly) in taking our order, obviously.

Since we were getting poor service from the bar, we all elected to go to a table near the empty stage (weeknight, not weekend). No entertainment, except baseball on most every TV. The music was blaring through the house PA. We had a hard time talking to each other. As well, the A/C is on and off, making it too cold to too hot. The 4 girls we were with were having to go outside sometimes to "warm up", even though we were trying to sit out from under a direct AC vent.

Then, our new but same problem: We got NO SERVICE!! We had to go back to the bar and ASK who our waiter / waitress was after 20 minutes with no service. The bartender pointed to a blond in a red "Green Parrot" shirt. We had hoped the bartender would have told that waitress we still wanted / needed service. It took an additional 15 - 20 minutes to get her OVER to our table. We had to ask for menus, as she did not offer them.

Our completely empty drink cups / pitchers should have told her the story, as she looked cluelessly at our table. We had to specifically tell her what we had been drinking, and even ask for any specials or alternative beers / liquor options. She did not even clear the table of empty glasses and pitchers. We had to pick them up and put them on another empty table close by!

While she eventually got our drink orders correct, the food was a disappointment. My order: The "Hoagie" was a couple of onion slices, with a ground beef burger patty, shoved in between two pieces of cheap white bread (literally). The chips were soggy and stale.

The waitress seemed uninterested in serving us, and we heard other complaints also from different tables when they heard us complaining openly. The "management" (or whomever was on duty) seemed unconcerned / disinterested.

Our waitress seemed mostly concerned with a couple of guys she hovered around mostly, close to the bar.

While we gave a reasonable tip (even above 10%), we will NOT be returning to this establishment. We might come back to support local / live bands, but that is it for now. There are dozens of other establishments close by that treat us with more respect for our patronage. We'll spend our...

I had been going to this bar for many of years through out my life living here in Orlando. I never had any issues and it was a great location and friendly people. I recently had never been so disrespected by an employee there. He is the barback who seems to always have a bad attitude and my personal feelings is that he has been in the industry way too long and has grown become bitter towards his line of work. They have posted there working hours however if to be slow or the bartenders feel they're not making any income apparently they are allowed to close early. On multiple occasions on the outside patio or smokers can go even if they are closing early let's say 12 this not so friendly bar back decides to take away all the chairs at approximately 11:15 p.m. wipe down the tables and say we are no longer to sit with in the outside patio. I recently asked a simple question as to why the hours they such and if they are to close early then I feel that we least get to 12 closer tabs and leave I like to know what business and just re but if I work and I'm scheduled so let's say 7 p.m. that it's 6:15 p.m. I could just say well you know what I'm going to start cleaning my phone and I'm not taking any more customer service call?? As a paying customer I simply asked a question to where there's particular bar back became extremely rude ran into bar as if he was having a two-year-old temper tantrum no exaggeration yelling that I was banned simply for asking a question and then decided to scream that I was a b** amongst other obscene disrespectful womanizing & degrading words against me. Very unfortunate other than this location I do not know who I can even call to make any complaint and to be honest if even my complaint would be hueard and something to be done about. Very...

My husband and I came in yesterday afternoon. Sat at a table and waited to order a drink. We waited about 10 minutes with no help in sight. My husband walked to the bar to order drinks where I am assuming the 2 guys back there were bartenders. He stood there for about 5 minutes un-noticed. How I don't know considering he is a big guy and looked as if he needed help. With nothing happening he came back to the table. Finally I see a what I believe to be server wearing a staff shirt. She was watching the games on the TV's not taking care of customers. My husband flagged her down, She took our drink order, 2 cokes. About 10 minutes later, we got them. Asked for a menu, Had to wait even longer to place our orders. We both ordered the buffalo Chicken sandwich. 7.50$ a piece. Lets just say good thing it was served with bread and fillers because the chicken part was not even enough to feel up my infant. Not to mention it was the cheapest fakest processed chicken I have yet to eat. Sauce was decent. We then only seen our server very little as she was busy watching the games. I have many years myself in serving, and customer service. I told my husband to leave her 24 cents. She wasn't even worth a quarter if you ask me. I also noticed the big guy sitting at the bar snorting cocaine. Not sure why the bartenders didn't considering they were practically in his face the entire time we were there. With this said, I will never come back and never give a good recommendation to anyone. Hopefully one day you will be able to improve your staff and you will see more visitor's whom are not considered "regulars" considering they are the ones snorting cocaine in front of other customers and obnoxiously...