My initial experience with Fumoo Smoke Shop was that of excitement- before I ever stepped foot in the store! I usually find myself in need of vape and smoke supplies in the middle of the night, which is terribly inconvenient! On this particular night, it was no different. At about 1:00 a.m., I attempted to search for shops that were still open near me. It's a search I've done many times before with the same hopeless results. This time, however, Fumoo Smoke Shop appeared! They are open until 2:00 AM, 7 days a week. I was elated to find a shop that was so close by and open so late! However, after I actually went to the shop, I was honestly disappointed. Their selection leaves A LOT to be desired and is slightly disorganized. They don't have any vape juice or coils. The glass and water pipe selection can be described as slim picking, at best. The items that they did have in stock were overpriced. That being said, my most recent experience at Fumoo was met with a warm and inviting greeting by the night employee. She is the reason for my four star rating, and she alone deserves it. She did the best she could with what she had to work with. Although I did not find the exact product that I was looking for, she made sure that I left with something that would hold me over until I was able to get the item I was in need of. The selection of merchandise in the store is not her responsibility. However, she was extremely knowledgeable about the products that were available. She provided top-notch customer service and went above and beyond to make sure I was well taken care of. Thank you, Doris, for turning my night around. Fumoo is lucky to have you as an employee. I wish...
Read moreI recently had the pleasure of visiting Fumoo Smoke Shop, and I must say, the service provided by Josiah was nothing short of amazing. From the moment I walked in, Josiah greeted me with a warm and welcoming smile, making me feel right at home. His knowledge about the products was impressive, and he took the time to explain the differences between various items, ensuring I found exactly what I was looking for.
Josiah's customer service skills are top-notch. He was patient and attentive, answering all my questions with clarity and enthusiasm. He went above and beyond to make sure I was satisfied with my purchase, even offering some great recommendations based on my preferences. It's clear that Josiah is passionate about his work and genuinely cares about his customers.
Overall, my experience at Fumoo Smoke Shop was fantastic, thanks to Josiah's exceptional service. He made the entire shopping experience enjoyable and stress-free. If you're ever in need of quality products and outstanding customer service, I highly recommend paying a visit to Fumoo Smoke Shop and asking for Josiah. His great looks only add to the wonderful experience. You won't be...
Read moreBest experience ever in a head shop. I did not feel like a criminal or portrayed as an addict. I wanted to let you know that Darlene is the best employee ever. I called her late tonight ago to see if she would squeeze me in because you close at three and she did, and she wounded up turning me onto some different products I wasn’t going to purchase, but that is not why she is such a good employee, only one reason I will never go to another head shop after my experience with her. I called her last night with a question about a product And she had me come in and try a couple things that I was on educated on that are turning out to really work. She just went above and beyond last night after helping me the previous night and I want you to know it’s people like her that will keep people coming back for more , which is an obvious necessity, but there are fish in the sea, but now I found somewhere that I am comfortable and no longer need to...
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