Starbucks — Restaurant in Castle Rock

asked for extra caramel brulee topping and got none :( glad I rode 10 miles to come here lol.

Edit: and I wouldn't ask them to remake my drink because it already took them 20 minutes to do this they are understaffed and cannot complete orders, there was one guy in there making drinks and a huge line of cars. And if they couldn't make it right the first time why would they make it right the second time? They would probably spit in my drink after I bothered them because they were clearly overwhelmed. But I don't pay six or seven dollars as a charity for a drink you know? I have a cappuccino machine at my house. Why would I do that? I can make my own drinks for a fraction of the cost that taste a lot better. I just thought it would be nice to go on a ride and get a treat at the end of the ride but it wasn't much of a treat. But I really do love the condescending response implying that I could have fixed my drink if I'd only asked. Maybe they could have made it right to begin with if they were so good at making drinks right? From now on at the end of my ride I will stop at Burger King instead of Starbucks I will get a much better treat for...

July 18, 2025 10:00 am

I stopped here after visiting a nearby fuel station. The parking here is tight, and some people displayed the inability to park straight, and that made it difficult to exit/enter my car.

Once inside, I made my order with a very nice and friendly barista. Due to the way I ordered my drink, I asked her if it could be stirred before it was given to me. She agreed that she doesn’t understand why some employees at her location and at other Starbucks don't stir certain drinks that obviously must be stirred.

Other notes about this location are that the restrooms were clean and had a paper towel dispenser. This was important as many Starbucks don't have paper towel dispensers, and some of those same locations have doors that open inward. This forces you to touch a dirty door handle if you didn't use some toilet paper to open the door.

The dining/waiting areas were clean, as well as the trash and supply area. The windows and doors were also clean. It appears it is managed well.

It was...

You wanna talk about " BOMB' customer service for me and my Grandbabies! I got a new debit card and got to the window to pay, forgot to cut the old one up and tried to use it! Of course it declined it! I had no idea why? Instead of making a scene and sending us away, they told us ' NO PROBLEM', ITS ON US TODAY! WOW! What an amazing thing to do. I of course wanted to find out why my new card was declined, so called the bank only to be told I was using the old card! ' DUMB A--' !!! LOL! I did go back to pay, told them what I did. They said its no problem, have a great day don't worry about it. Thank you so much again guys, I really did appreciate it so much! Great customer service like this is everything! Give them...