We dine here often and friends dine as well but the last visit was very bad. We arrived in the door, and a short Mexicanish woman was sitting on the bench. After a moment, she jumped up and grabbed some menus, motioned for us to follow her, no greeting, then walked away. A few moment s later, she came back to the table part way, leaning from the booth next to us and grunted drinks? We gave our drink order, and she walked away with no confirmation . She brought our drinks back and walked away. We had to stop her just to order an appy, which was as of we were an inconvenience to her. After she brought our appy, we had to stop her again to see if we could order food. She stood sideways and just said yes. We gave our order with no confirmation again . When we got our food , I tried to ask for a condiment, but she walked away! I found a very nice youg vlo de server and asked, and she was more than willing to help. I mentioned the problem to the other server, and she just apologized . After our meal, when it was time for our servers tip , she found her voice and smiled and asked how everything was. I told her how dissatisfied we were with the service, and she laughed. I asked, " Do you even care?" She said nothing and walked away. This is the first time it's happened, and I hope the owner addresses this with...
Read moreThe atmosphere was decent and this is a relatively nice place to share a conversation at. The staff and owner were nice and the service was decent as well, drinks were refilled once and order was taken quickly. However, when we got the food my friend and I were gravely disappointed. She lives in Castle Rock and was sharing the experience for the first time with me. She ordered the ribs that were posted on the door as "now serving". They were old. I mean several days old because you could taste everything that was stored with them, IN them. They were soft to eat, fall of the bone, but taste was horrible. She paid $25 for old ribs. I don't think any restaurant should be serving food like this if they can't provide it fresh. The "crispy" chile rellenos that I ordered tasted like the cheese was molded or old. I didn't take more than one bite because I didn't want to spend the night in the bathroom. So while the overall experience and service was decent, the...
Read moreI really tried to give this a second chance after having a rude bartender during a dead night on the week day. He was having fun with a couple and as soon as I walked In asking about a type of gin he said he didn’t have it. No recommendations so I asked between two cocktails. He never answered my question, and told me to figure it out. He was rude the whole night. It took me a long time to go back. I had heard great things from my friends. The atmosphere was nice and unique. Second time, let’s just say I had movie theater nachos without a movie... the sides that were supposed to be on it were barely there. The sweet potato fries my friend got were cold and soggy. The service was unprofessional in every way from ordering to a busser taking the credit card without me reviewing the check first. Also, no check ups, like we were invisible. Never going back again. So...
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