Edit: 9/15/2025
REDEMPTION 🙌 went to Crumbl because I REALLY wanted that S'mores cookie bad enough I was willing to try and give Crumbl another shot. Went back and Jade was working again. She was on it! The store was clean, the cookies looked amazing! She was welcoming when we walked in! Out of all the awful experiences we've had this one was by far the best one EVER! I don't know Jade personally but what I do know is she is absolutely FANTASTIC and deserves a raise! We will be going back to Crumbl again in hopes that it was as smooth as this visit! Thank you JADE for an amazing experience!! Also s'mores cookie & that secret menu Raspberry both 100/10 LOVE BOTH 💕
Edit: 7/29/2025
Since Chip closed and my kids BEGGED me for cookies we went into Crumbl again and Perry had friends inside and everyone was working but him. He was standing around talking instead of working. Had us waiting for 15 minutes while he ignored the order leaned over the counter flirting and just joshin with those girls that were there visiting him. The worker that was amazing and so kind was Jade. That girl deserves a raise & promotion. Jade is definitely leadership material. She was working so hard and kept having to remind Perry that his job was to pack orders.
I don't know if I'm unlucky with the cookie or what but 2/2 times of BS is actually WILD 🤦♀️
Went to order a dozen cookies on 10/8. Order was $50+ went to pay with a $100 as the change wasn't a crazy amount. Girl working the counter refused my money and told me Crumbl doesn't accept anything over $20 bills. That's insane considering a dozen cookies is ridiculously expensive so $100 bill barely covers it. I'll take my hard earned American dollars elsewhere...
Read moreI need to leave a review for the awesome man (apologies for not catching your name) who helped me and my 16yo girl on Thursday, October 2, 2025. I believe he is one of the franchise owners at this location. You mentioned that you had to come in because an employee didn’t show up at 6 a.m.
Dude, thank you so much for the kind interaction you had with us. She joked with you about the powdered sugar shaker being labeled Oct 1 instead of Oct 2, and she was giving you a little joking, annoying teen attitude about it. You joked right back with her and even made her another cookie just because.
She then “dropped some lore” about the crap thing that had happened the previous night. You let her share her terrible story, actually listened, and then gave her both cookies without charging us.
It was a small act of kindness, but it was another reminder that there are good people in the world and was another way to help lift her spirits. Plus, she thought both the cookies were delicious.
So again, thank you. You are awesome and very...
Read moreCookies: they fulfill every child’s dreams. Every child grows up looking forward to a gooey, thick cookie. They’re a staple, sitting on every party table and inside every holiday gift. We’ve all had an array of levels of cookie deliciousness. But then there was Crumbl. Crumbl redefined cookies, giving them a bigger and better taste. If you like high-quality, giant cookies that are moist, gooey, and delicious, then you’re going to want Crumbl. Crumbl has the perfect cookie flavor for you, whether you like a perfect peanut butter cookie, a sweet and sour lemon cookie, or the classic chocolate chip. They change their menu every week-keeping the classic chocolate chip and sugar cookie- bringing 4 delicious new flavors so you never get sick of the same cookies; not that you could get sick of a Crumbl cookie. They even deliver, so you don’t have to leave your home to get deliciousness delivered to your door. Your search is over, friends; you’ve found the best cookies. Trust me, you’ll never reach for any other kind of...
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