FLUFFY'S CHICKEN &CATFISH — Restaurant in Cedar Hill

Management please read. I really wanted to love it, but I did not have a good 1st impression. I hope management reads and correct errors as this would be a good food option if fixed. TASTE: Good not the best but better than most in this area. I would have came back if not for the other cons of this establishment. The cons were it seemed like the same seasoning was sprinkled on everything. I ordered: shrimp daily special meal, chicken family meal and catfish tray. I had 3 trays of food in open paper dishes. 1st bag was fries and bread with a smaller open paper dish of peppers and pickles which was spilling juice on my dry food. The 2nd was mixed chicken and the 3rd was fish, shrimp and fries with bread under all of it and of course more leaky pickles and peppers juice everywhere. My paper bags literally tore when taking out the plastic bag because of it, and food soggy in some spots. At the very bottom of bag some ketchup packages. SERVICE: Not good. I ordered online, its told me my order would be ready in 15 minutes. I arrived 25 minutes later and food was not ready. Not only was it not ready, the employee had to look on his watch to retrieve the order. That's not efficient nor hygienic at all! Also, customers were coming in after me ordering in store and receiving their food before me. Their response, your order with be out shortly. 15 - 20 minutes later I have my food. No point in ordering online if you are not retrieving orders from your online system timely. ACCURACY: I ordered the daily special of shrimp. Online it says includes fries and a drink. But no drink was giving to me. When inquiring, employee says "non of our meals come with drinks". Ok but right here online it says includes drink. Employee says "that must be an error". And that's it. Ok so if I order something I expect to get what's advertised. I'm not sure if I received 3 orders of fries as I had 1 seperate tray of fries and 1 with the fish & shrimp, which were 2 seperate meals. OVERALL: I wish them the best but I won't return unless I see under new management or staff. I do expect more when paying a higher cost for food. I pay more to get better service as...

I just tried Fluffy’s Chicken and Fish for the first time, and it is GOOD!!! I’m from NOLA and I grew up on seafood. But, it’s very difficult to find that NOLA flavor in Cowboy country, so to speak.Several friends had been talking about Fluffy’s fish, but being honest, the name seemed very generic, like just another fast food restaurant, trying to come up. So, I was not interested in wasting my money. However, I had been craving fish for some time now, and I was still hearing “Fluffy’s” ringing in my ear. Today I decided to give them a try, and yes, Fluffy’s is very GOOD!! Its fried fresh and seasoned just right! It’s not NOLA seafood, but they’re definitely in the race! In fact, I would venture to say, I would prefer Fluffy’s over Pappadeaux’s and Razzoos!! The price will make you do a side-eye. But the flavor, will bring you back, again and again! Also, the customer service was very nice. The young man explain their menu, pricing, and a little bit about their history, which was pretty interesting. So, if you’re wanting some fresh, hot, well seasoned fish, give Fluffy’s in Cedar Hill a try. And, like me, if you like it, give them a review,...

HENDERSON CHICKEN IN CEDAR HILL, TX IS HORRIBLE.... I HOPE I CAN FIND A PAGE FOR THIS LOCATION!!!! VERY RUDE AND DISRESPECTFUL!!! AND PEOPLE WONDER WHY WE DON'T LIKE SUPPORTING BLACK PEOPLE!!! THE MAN AT THE COUNTER WAS YELLING AT ME BECAUSE I TOLD HIM HE I DIDN'T HAVE ANY KETCHUP IN MY BAG WHICH I DIDN'T.... HE ACCUSE ME OF LIEN!!! ARGUING BACK AND FORTH.... I DIDN'T HAVE ANY IN MY BAG... HE SAID AM I CALLING HIM A LIAR!!!! YES BECAUSE I DIDNT HAVE ANY!!!! HE GOT VERY LOUD!!! SAYING IT'S NOT THAT SERIOUS AND I SAID IT'S NOT!!!! HE KEPT YELLING GAVE ME TO PACKAGES AS I WAS WALKING OUT HE HAD MORE TO SAY... I TOLD HIM DAMM Y'ALL THAT BROKE OVER KETCHUP MONEY!!! HE GOT REAL MAD AND STARTED YELLING.... I JUST LEFT OUT!!!! IT WAS A WAIST BECAUSE MY CHICKEN WAS NASTY.... MY FRIES TASTE LIKE SOAP HARDLY ANY SEASON!!!! AND HE MAD ABOUT SOME DANG ON KETCHUP!!! WHAT NEED TO BE WORRY ABOUT IS FIXING HIS FOOD WHERE ITS EDITABLE!!!! LET ALONE YELLING AT A LADY OVER SOMETHING HE COMPLETELY DID NOT DO!!!! I WILL NEVER GIVE MY MONEY TO THIS LOCATION!!!THINKING ABOUT CALLING THE HEALTH DEPARTMENT FOOD WAS SO...