Crumbl — Restaurant in Center Township

My sister in law placed an order for me for Mother's Day. It was 6 minis (2x Semi-Sweet Chocolate Chunk Cookie, 1x Cookies & Cream Milkshake Cookie ft. MINI OREO® 1x Pink Velvet Cake Cookie and 2x Double Fudge Brownie Cookie). My husband picked up the order for me and when he got home I opened it to find only 5 cookies on the box we were missing the Oreo mini. I called the store and Emma was very apologetic and requested I either come back or she could refund me the order. I offered to come back into the store since we didn't live too far from the location. Upon my return, Emma greeted me and offered to make the order right. John also came over to offer his apologies and offered me to choose another cookie free of charge. I was not expecting anything extra, but I appreciate Emma and John's willingness to make this order right after what could have been an...

Finding the perfect cookies is hard, but not at Crumbl. The variety they provide weekly by changing their menu in and out is an amazing way to find new favorites. Personally, their original vanilla cookie with vanilla icing is my all-time favorite and believe with bias's that they should have it every single week as a plus one cookie since it’s the OG. But even though they don’t, there’s never a week I skip stopping by at least once to treat my daughter I to beautiful, delectable innovative...

I don't know how other customers got fresh, warm cookies. Ours certainly weren't. We bought four cookies, only one was baked all the way. The other three were under baked and had no flavor to speak of. The Strawberry Pop Tart cookie was supposed to have filling, it didn't. For what we paid for 4 mediocre cookies, we could have supported a real local bakery, not a franchise playing dress up as a mom and pop bakery. We would have gotten more cookies and they would have been baked...