The three young ladies working here today 10/30/2025 around 12 to 12:15 pm, were rude and unprofessional. The first girl was a little short tempered, but not too bad. The second and oldest of the three was rude and when I asked for a very small amount of spinach, she put on a hand full. I asked if she could take some off. She took off two. I asked if she could take more off, and that seemed to upset her like I was asking too much of her for the sandwich I am spending my hard earned money on. She put like six olives on and I asked if she could please put more. She told me they are only required to put three olives on. I explained that I am not getting anything else, so it should even out and aren't I supposed to be able to have the sandwich the way I like it? She put four more olives on. I would have paid for a handful more, but she was so rude and acting like I was making her go out of her way, so I didn't ask. The next young girl, her name started with a T, told me how much it was. I asked if there was a place to put my phone number in to receive my rewards. She rudely pointed on the screen where to push the tab for my number. I put my number in and she said there was nothing. I asked if I could do it again in case I messed up on the number and she got even more rude and snappy. This time I told her that she needed to stop being rude with me. I put my number in again and she asked if I had a Pilot rewards. I told her I had the Subway rewards and she informed me it does not work at this Subway for the rewards, just for Pilot rewards. This was a very unpleasant experience and I will never go to this Pilot Subway again. On a good note* The ladies at Cinnabon that I went to after Subway were pleasant, friendly, professional and showed respect and kindness when...
Read morewe waited 30 minutes for someone to come out and take our order. when we first showed up someone was there, fixing the line but as soon as we came to the counter she went into the back and stayed there for 30 minutes until another customer asked a worker from pilot to go get someone to help us. There was lines of people at both taco bell and subway and we constantly saw the workers in the back walking back and forth, so they knew they had customers waiting, they just were too lazy to do their actual job and make a sandwich. Good thing there was no tip jar, it would have stayed empty anyway. Sandwich afterward was...
Read moreSandwich turned out pretty good, but I timed it how long it took the employee to make my one Sandwich with no special requests. It took 34 minutes and 18 seconds. It was the hardest thing to watch. And it took that long just for my order with no one in front of me. She slowly added each ingredient and left a few times and came back with nothing. I’d understand if she had to go to the bathroom or get more ingredients but she just went to the back to laugh with her co workers. Just not a great experience. If you are hungry go for it but if you are in a rush go to...
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