Went for first time after walking the bridge and I got the Creamsicle one protein shake. First off I threw it in trash after 1st sip because it was absolutely disgusting. Thought is was supposed to be all fresh ingredients but it tasted like artificial banana flavoring. Second I got the large ($12) and afterwards I looked at nutritional info and realized there is only a 50 calorie difference between sizes so a large must just be more water and ice. Lastly for a large protein shake, it only had 18 grams of protein! The small had 17 grams which just further proves my point that the large is just more water and ice. I fully take the blame for not checking out nutritional values before purchasing which is why I did not ask for a refund. Would not recommend! P.S. it had 64...
Read morePlaced an order on the app on 04/09 and when I received the order I was missing the Green Bowl. Called immediately and talked to a guy who said he refunded my money for the bowl. 04/19 and still no refund. Food is good but feeling a bit ripped off and will have to call again to resolve this issue. The guy told me three times he had refunded my money. Not loving the customer service and being lied too. Deleting app as soon as I get my refund.
Update-Changing this to 1 star as called on 4/21 to try to get refund for the 4/09 order and they said they can only see 3 days back. Said a Manager will call me on 4/22 and took down my number. No call on 4/22. Called on 4/23 to speak to a Manger and there was none available and they could not tell me when one...
Read moreUpdating my review: When this location first opened I thought it was fantastic. The service was great and friendly and the drinks were made really well. I’ve been a regular customer since it’s opening. However, lately, it’s been disappointing. The store is not open during listed open hours which is a huge inconvenience when I make it part of my daily commute to/from work; the staff hasn’t been as friendly, and the drinks are not often being well made. It’s been a hit or miss. Yesterday my drink tasted only like protein powder and was terrible and had to be thrown away. This has happened multiple times now. I’m hoping they get it back together because I really do love...
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