Kaminsky's Dessert Cafe — Restaurant in Charleston

Terrible service, low quality coffee drinks for double the cost, and the atmosphere needs to be improved upon! Upon arriving, we weren't sure if we needed to go inside or wait in a line, or plan to eat our desserts there. I think this place needs to determine whether to serve people to go or have people dine in since they have the same staff doing both, significantly reducing the quality of service for both.

I went there for desserts and an iced coffee, and since the seating options appeared to be terrible due to the people all standing around the tables waiting for their to go items.

After ordering, they told us to go outside to wait for our items. After a 25 minute wait, I decided to go back inside to inquire about our order and I could see what appeared to be my order behind 3+ other orders that were also already ready to be handed out, but the staff was so limited they completely stopped handing out items to people waiting for their order.

Now that my iced latte was almost completely melted, plus it was only 3/4 filled in the cup, it tasted terrible as did our food since the desserts were partially melted and only average quality. After stepping back outside, we decided to let the others know who were also patiently waiting for their order that though they said we should wait outside to have the items brought out, they should definitely go in to get their orders of they wanted then before they were completely melted.

If this place chose to either do take out or even dine in but with the focus of ordering your food at the kiosk and then sit down, it would likely be a much better experience. Having servers physically serve a table like a sit down restaurant while also serving take out COLD desserts, someone is going to suffer, if not both types of patrons.

I will not be going back to this place until they can figure out making the take out more efficient to avoid fully melted desserts and watered down melted iced coffees, especially since they are double the cost of Waflin Coffee & Desserts which we decided to go to afterwards since all of our desserts were melted by the time we received them and Waflin was an amazing experience with better quality desserts, great coffee, and terrific service since it appears to be family run with passion. Anyone reading this review should skip Kaminsky's all together and just go to Waflin until Kaminsky's can figure out their take out or dine in...

Bad Service!!!! Extremely rude host!! We came here around 9, the Cafe was pretty busy, and we were looking forward to dine in. As soon as we entered the Cafe, there were 2 people ahead of us, and we were standing just behind them. The hostess just came to us and started telling you need to step out first, ..we went back a bit and we thought it should be fine, but then she is still like you need to step back more before we can even talk..and she was saying it's because of some fire hazard, but seemed like there were other people ahead standing inside, that didn't seem to be like a trouble!! Even after getting back little bit more she just said one more time you you need to step back more (literally out where steps finished), this was just so so rude.

We just gave our name for wait time, but immediately we had to tell we are not Interested to dine in here. The experience troubled us and we came back again to let her know that her behavior was rude, she was not welcoming to that either, she called one more of her colleague and seemed even he was in some rush to not even listen us completely.

Later I think the manager came in, she heard us and apologized us, but yeah this cannot make us change our experience. I have been to lot of different Cities and Towns, but this was the worst experience ever. You guys probably would have nice dessert, but seems like not too welcoming to new people visiting the town . I wouldn't recommend this place. Not...

I was going to give one star, but added another for the pure humor of the experience. I'm pretty sure all the employees in there were stoned out of their minds. It was like dealing with the ditzy waitress from 'Mad About You' and Spicoli from 'Fast Times at Ridgemont High.'

We stopped in for cocoa after walking around the waterfront area. When we gave the order to the server at the bar she just stared at us and said "I didn't know we served cocoa." My husband pointed it out in their menu. She took our order. We paid and she showed us to a table. About 60 seconds later the same woman walked over to our table with a pie and said: "You had the key lime pie." I reminded her we had just ordered cocoa and she continued from table to table to find out who ordered the pie. She eventually placed it in front of someone at the bar.

Another couple minutes she is back holding our cocoa. Going from table to table asking who ordered it. (Did I mention there were only about 10 customers in the place?) We waved her over and she placed the cups in front of us with cocoa dripping down the sides. My husband had to go to the bar to ask for napkins. There were none on the table or the bar. The guy behind the bar just looked around until my husband pointed out a pile of napkins behind the bar.

We finally took a sip of what was apparently one packet of generic Swiss Miss split between our two cups. At that point...