Pizzeria Di Giovanni — Restaurant in Charleston

NY style pizza? As a professional pizza maker who spends 50 hours a week in the kitchen, this place was absolutely pathetic. They don't even cook the pizza directly on the stone, they put it onto a screen first, so the dough comes out spongey and not crisp at all since it doesn't get direct contact to the heat. Their sauce tastes like canned tomato sauce that I would use if I was feeding spaghetti to a 40 person crowd, cheap and tasteless. Their dough recipe, I won't say what they need to fix but Jesus.. They need to do something because the guy making it has covid and with that no sense of taste apparently, absolutely disgraceful pizza. The only thing going for this company is that I can tell they use Grande brand cheese which is the best of the best. If you like high quality mozzarella cheese on top of amateur dough and great value brand tomato sauce or don't know good pizza then go here. All in all, extremely overpriced, might as well be freezer brand, the guy behind the counter should resign if that's what he thinks good pizza is. Adding that the guy making the pizza was extremely rude, pizza is one of those foods where if you enjoy it then it doesn't matter the toppings, as I'm asking for pineapples he's in the back sticking his tongue out making "ugh" noises at me, I thought it was a joke until I went into the bathroom and heard through their thin walls that he was genuinely talking trash about my pizza topping choice. This place shouldn't even be an option for pizza in Charleston. I can't believe I spent almost 40 dollars...

Terrible Customer Service – Won’t Be Back This was our first time in the area and at this restaurant. We needed something quick before our next appointment, so we decided to give it a try. From the start, the experience was disappointing. The young lady taking our order was unfriendly, blunt, and made it clear with her facial expressions and tune of voice that she didn’t care about good customer service.

Since we weren’t sure how long the pizza would take, we asked for it to go, thinking we could eat while walking if necessary to our next appointment. Surprisingly, it came out quickly, so we decided to sit and eat. That’s when things took a turn. The same cashier came over and told us, if we come back again, that we aren’t allowed to eat to-go orders in the dining room—then walked away. Moments later, she came back to repeat herself. Meanwhile, we could hear an employee behind the counter complaining that we were “causing a lot of work for them”.

When we asked what the issue was, the cashier rudely pointed to a sign in the back of the dining room stating the policy—something we hadn’t seen. Instead of handling the situation with any level of courtesy, they seemed more interested in scolding us than providing a decent customer experience.

The pizza itself was fine—the crust was actually pretty good—but no food is worth being treated like that. Even if this were the last restaurant on earth, I’d rather go hungry. Save yourself the frustration—there are plenty of places with better pizza and much better service. Would...

This place is discussing. The cook brought our 2 slices in pieces of paper and half of one slice was outside the paper and on the dirty table. He could not care less about that. There was grease all over the pizza and of course all over the paper. I asked the cook to please give a paper plate and he responded that they don’t have plates, that the paper is the plate. So I grab the plastic forks and knives they have and they are so thin that then bend when you try to cut the pizza. So you have your pizza on top of 2 pieces of paper full of grease over a dirty table and the slices are so big that you can’t just hold them in your hands, so have to cut them. My husband was very upset and just wanted to leave, because he could not believe how careless, dirty and unpleasant this guy was. We got up to pay and told the guy that he should be more careful about serving pizza and not even caring that it goes into the dirty table. He got very upset and said “what do you want me to do if I am by myself and I can’t handle it all” we said that was not our problem and that he should be more worried about the sanitary conditions of the place. He just got very mad and told us to leave if we didn’t like it. Also, he was getting cash, erasing a board with his hand and grabbing the dough without washing the hands. This place should be inspected for sanitary conditions. It probably has rats crawling in the back…...