Beatrix Market — Restaurant in Charlotte

Coffee here is watery & bitter tasting, poor quality. There was one unsavory gentleman working here who was rude to everyone, acting like customers were bothering him/owed him something. I observed him give attitude to the customer in front of me for no reason at all she was sweet, then while I was being helped by a different associate, he butted into our conversation- I had brought my coffee back for a refund because it tasted gross & bitter & I wanted my $7 airport coffee charge back. While his associate was helping me without an issue, the rude one butted into our conversation and said “espresso is bitter, that’s just how it is, you can flavor it though” and rolling his eyes. No one was even talking to him. Then, while the associate was trying to process my refund as we both ignored his previous comments, he butted into our conversation again and said “uh, we can’t do refunds, you’re gonna need a manager for that.” Again, no one was talking to him. He kept butting in with a snippy tone the entire interaction, I couldn’t even hear what the other guy was trying to say to me. Ultimate man-Karen & man-Diva first thing in the morning. Everyone who works here probably knows exactly who I’m talking about because the others were just trying to do their jobs & ignore his obnoxious behavior. Won’t go back here and don’t recommend this place for coffee. Go to Star bucks or Dunkin’...

If you're looking for something a bit healthier and tastier than the usual airport grub, this place is worth checking out. I was happy to find a fresh Caesar salad and salmon at 7:30 am – only in an airport, right?! The salad was genuinely good, and the salmon hit the spot. Plus, they play nice music and have space to actually sit and eat. The coffee wasn't my favorite, but hey, maybe it's just my taste.

Just a couple of suggestions for the team: it would be super helpful to see the prices on the items in the coolers – made ordering a guessing game! My pictured meal was $26 - salad was $13, salmon was $8, coffee was almost $4 (plus tax). The service was okay, but a little more attentiveness would be nice.

Overall though, I enjoyed having a fresh meal in a relaxed setting, and I'd probably swing by again on a...

To preface: I am a BIG Beatrix fan and visit locations in Chicago whenever I’m there. And I have been a fan of the Charlotte location — so I was surprised to see so many negative reviews when I went to check hours this morning. Well, as if they are striving to live up to their negative reviews, the team of one this morning proved to be uninterested in helping visitors — two people in front of me left empty handed after not receiving help. I was looking for their gluten free pastries — the coffee cake like muffin is great — and all I was told is “no” when I asked if any were available.

I recognize that the crowds in and out of restaurant food stalls may not always be kind or polite, unfortunately, but the energy within this stall this morning was low and uninviting — hopefully the team has a...