Burger King — Restaurant in Charlotte

The staff here were very rude to me on two separate occasions. The first time was when I came into the building not wearing a face mask. Due to my breathing issues and being asthmatic, Its not mandatory for me to wear a mask in public. The manager very rudely told me that I couldn't be there without one and wasnt going to let me order.. then said I could but once I had my order placed, I would have to stand outside and wait on my food to be served. On the 2nd visit, I ordered through the drive thru. I was told to pull ahead, that my food would be brought out to me in a few minutes. I done so. Once I received my food, I politely said thank you but the lady that served me was very unpleasant and rude. She just looked at me with a disgusted look, responded with a smirky mmhhmm sound, handed me my order and then walked back inside. I honestly couldn't believe the nasty, very unwelcoming, attitudes some of the people that work here have. Not made to be working in the service or hospitality industries. Needless to say, I will not be returning to this establishment any time soon. The service is terrible and the employee's attitudes are even worse. I do...

This is one of those fast food places where locals would drive further to another Burger King just to avoid the customer service. They are short, rude, and incompetent. My order is almost always wrong unless it's simple. I have gone through the drive-through and had the people at the window(s) not speak a word to me. I have, on two separate occasions, been asked to pull forward and they completely forgot about me!! I had to go in, and they had the nerve to laugh about it, like my being late to work because they left me sitting for 15 mins before I assumed something was wrong was hilarious. I have been sitting at the order menu and someone forgot to turn their mic off and I could hear them saying some pretty rude things. A few months back they charged my card twice for one order, when I called to have it reversed, they argued with me and assumed I was lying...that it must have been a different day I was there and the money just didn't go out yet. No. I keep close tabs on my account, and good thing. This specific location is horrific and the foods not worth it. I be giving it enough...

My experience at this particular Burger King on N Tryon was bittersweet (moreso on the bitter side). Though there was one mistake on my order the cashier remained polite the entire time. The problem came in when I was standing in line. One of the older women that was mopping the floor behind me hit my foot with the mop and decided that instead of saying "excuse me" or saying something to get my attention she just stood there. When I turned around she stared at me as if she were trying to say "Are you going to move or what?". Then after placing my order I didnt receive my receipt so I didnt know what number my order was. The lady calling out the order numbers had a bit of attitude in her tone and was upset that I didnt know my order number even though I didnt receive a receipt so how would I know my order number? I normally don't have problems at this Burger King but I guess some of today's staff need a bit more practice in...