Chick-fil-A — Restaurant in Charlotte

( Satire )

Ah, Chick-fil-A, the place where customer service is so good, it's almost like they're trying to make up for something. Here's my take:

The Chicken: If chicken had a personality, Chick-fil-A's would be the overly polite neighbor who always waves but never actually invites you over for dinner. It's like, "Here's your chicken, it's been breaded, fried, and now it's slightly soggy because it's been sitting in an envelope that's more moist than a rainforest. Enjoy!"

The Service: The service at Chick-fil-A is like if robots were programmed with Southern hospitality. "My pleasure" isn't just a phrase; it's a way of life. You could ask for a glass of water, and they'd respond with "My pleasure" as if you've just made their day. If you ever feel unloved, just go to Chick-fil-A. They'll love you so much, you might start questioning your own life choices.

The Fries: Chick-fil-A's waffle fries are like the middle child of fast food fries. They're there, they're okay, but they're not going to win any awards. They're under-fried, under-seasoned, and if you leave them for too long, they turn into what I imagine cardboard would taste like if it was deep-fried.

The Atmosphere: Walking into Chick-fil-A feels like stepping into a church of chicken. Everything is clean, the staff looks like they've just stepped out of a motivational seminar, and there's a sense of calm that's almost eerie. It's as if the chicken is so sacred, even the chaos of fast food can't touch it.

The Specials: Oh, the Honey Pepper Pimento Chicken Sandwich. It's like they took a regular chicken sandwich, thought, "This needs more," and then threw everything but the kitchen sink at it. It's bold, it's spicy, and it's like eating a culinary roller coaster. But remember, with great power comes great responsibility - the responsibility to not spill pimento cheese on your shirt.

The Verdict: Chick-fil-A is like that friend who's always super nice but somehow always ends up with the most bland stories. The food? It's edible, but it's not going to make you...

10:31 May 28th. Sorry in advance for the wordy review… After rushing down S. Tryon to pickup some breakfast for my wife, I pulled up to the order window at EXACTLY 10:30 which is their cutoff for breakfast. After a moment, the associate came on to the speaker to ask for my order, I ordered my wife’s usual, Chicken Minis breakfast. The employee IMMEDIATELY said in a flat stern tone, “WE’RE NOT SERVING BREAKFAST” followed by dead silence. I was taken aback by her tone and asked calmly, “what time do you stop serving breakfast?”and she replied “10:30”. I replied, calmly, “ it is 10:30”, and she replied “It’s 10 THIRTY ONE”. Dead silence. ( Yes, it had turned to 10:31) OK, I get it, they have to have a firm cutoff and I missed it by 60 Seconds. I am not upset that I could not get the food, a much inferior competitor is two parcels down. They could very well be out of all breakfast products, which is entirely conceivable. This poor person could be having a bad day, or is in the midst of some personal difficulties, I realize that and would certainly give her the benefit of the doubt. I’m taking the time to write this because…it’s CHICK-FIL-A, by golly!!! I’ve always marveled at how consistently the service is polite, fast and efficient. The employee training is obviously top-notch, hence the “My Pleasure” with every transaction! If this is read by any management personnel, I would request that no one be dismissed over this, it’s hard enough for everyone out there right now. Maybe some retraining? BTW, after I thanked her and drove away, I did hear a...

I absolutely LOVE Chick-fil-A. It is the only fast food chain where you can see the long line and not panic. Apparently, that is everywhere EXCEPT this location. We went Friday night. E were harping a trailer, so I went on to get the food. There was no one in line to order so I thought it would go quickly. I couldn't have been more wrong! I waited forever to even order. The pick-up area was building up. The employees were only concerned with drive-through orders. Apparently, they failed there as well. My husband said many just left and didn't even bother. The woman who liked to possibly be a mgr, didn't care that many of us at this point, were waiting to get our order taken. Finally, the young man who had just been walking around behind the counter looking half with it, took my order and very slowly. If he was able to take our orders, why wasn't he before then? He didn't ask if I wanted sauce or what kind. Finally, my order was called. The woman said my name, then quickly went to put my food up before I could even move! I had to raise my voice to let her know I was there and headed to her. I asked for Chick-fil-A sauce. She gave me two (we had 3 sandwiches, strips, and two fries) and a bunch of other sauce. I told her I didn't need those and I would need more Chick-fil-A sauce. I was very polite about it, but boy did she seem bothered. This location puts...