Bluefins Sushi & Sake Bar — Restaurant in Chatham

Have been a repeat customer of bluefins for several years up until this past week when one simple meal creation was improperly cooked and saturated with a tremendous amount of salt for whatever ever reason other than my conclusion would be incorrectly trained staff and incprrentlyncooked or tainted product. My partner asked for the meal to be corrected or a different meal be made or replated. The waitress (Ashley) had laughed and thought it was quite humorous that we would ask such a thing. A gentleman approached us identifying himself as host staff and asked if everything was ok. His solution was to replace the same product but with a different side. But with the same protein(Tuna Corriander) replated but was also saturated in a tremendous amount of salt product. My partner later that evening became very I'll. However prior to leaving the restaurant I had asked the wait staff same waitress if she could present the issue to management. They had failed to respond. When I finally called to present the issue to the proper management team they had become very defensive and seemed as though bothered but agreed to make resolution which is still outstanding. I have patronized this restaurant for many years but up until now it seems as though it's become too commercialized than more personable type service. The sushi products are fabulous and have always recommended this sushi bar to thousands of individuals. However the cooked meals have been an ongoing problematic topic for at least a year. I unfortunately at this point would not recommend this restaurant over others in the area. There are many other great seafood restaurants in the area that are grateful of thier local and touring clients. And would frown upon a wait staff representative to humiliate any clientele. So just a word to the wise. Beware before you patronize a restaurant that may not take the publics health as...

I initially gave this place a 5 as food and atmosphere were always great plus service at the bar. I've been a regular weekly at mostly the bar and an occasional table when friends visited. Then this one time I reserved a table only to be kicked out of the place due to their alleged 1 hour and 30 minutes policy - which I totally understand if it was ever disclosed or justified as restaurants on the Cape are at high demand... totally get it living here. However those were not the circumstances during the time of my visit as the place was emptying, tables and the bar. We spoke with Michelle who knew us as she "runs" the place and asked if we can be relocated to another table, or a bar - again both were emptying (multiple tables) and as it was an hour to close so turnovers of tables were not likely. We, and friends we had over, were told we had 10 more minutes and could not place any more food orders other than desserts or get a check. Very disappointing considering we live on the Cape year round and supported the place regularly. Unfortunate as we always enjoyed stopping there and catching up with very friendly bar staff, but not a loss - as Ten Yen in Orleans is such much better sushi...puts Blue Fins to shame. Thanks Blue Fins for kicking us out as it allowed us to discover a much better sushi place on the Cape with amazing service and outstanding customer appreciation. Just sad to see an establishment not be loyal to...

Completely underwhelming. Could not taste the oysters through the flavorless crumbs. Drinks were not good and at $17 a pop. The haddock was cooked ok, it’s sauce was a bit better and the rice was nice but overall uninteresting. The biggest problem was the tuna. INEDIBLE. The person who ordered it cannot eat raw fish due to a serious health restriction. Due to this she always asks for something like tuna to be cooked through. Usually it’s done quite well so that the fish is still flavorful and not over cooked. Our waitress was very clear that she understood and explained it like that to the kitchen (she was lovely). However, this tuna was horrible. It was like a tough beef steak- unrecognizable. We didn’t complain but were shocked when they saw she hadn’t eaten it yet they didn’t say anything. On top of all that while the servers were all quite lovely there needs to be better training. 3 different people , one after the other , tried to take the salad that was still being eaten and another reached over us while eating to remove an empty glass. Just strange. The second star is because the staff tried, they had the great fish sculpture from the Frying Pan Gallery and the...