Auntie Anne's — Restaurant in Chattanooga

This location is horrible, the older mid age man working there hates his job it seems, never have fresh pretzels, you ask to have one made fresh, he looks at you like I asked him to jump from the building, I bought nuggets other day even thought I wanted pretzels which obviously wasn’t ready and said will be 15 min, so I asked if the pretzels bites (nuggets) were fresh and he goes yes just came out of the oven so I bought that instead and when I went to eat it, it tasted like they have been sitting there for good few hours, cold and chewy, I took it back to him let him know this were cold, he said well it’s not in the warmer anymore so it would be cold, like what ? I usually enjoy auntie Anne’s pretzels at other location like in Hamilton mall, Atlanta malls, they always have warm fresh food. But not here, save your money and go to...

Placed an online order for mini pretzel dog bucket an hour and a half before they closed, paid no issues. Went to go pick it up 20min later, drive all the way there park and go into the mall. Ask for my pickup and worker responding with “I’m not making your order, I threw all my dough out already.” He makes no effort for a solution just an excuse and sits there. i then proceeded to ask for a receipt after a minute of him mumbling about if I ordered it 5 minutes before...

Love Auntie Anne's, the reason i didn't give them a five is because we were waiting for our pretzels at a table near by and the man working there kept taking his hat of and running his fingers threw his hair and tben put bis hat back on. He must have done it 3 or more times. Not good to do around food, especially cause people can see him doing it and it's not...