Smoothie King — Restaurant in Chesterfield Township

I’ve only been to this location twice. The first visit wasn’t bad at all. The second visit was horrible. The restrooms were nasty and the customer service was even nastier. I went in ordered a smoothie. The cashier said I’ll ring you at the other end of the counter but then proceeded to make my smoothie. I saw she wasn’t ready to cash me out yet so I excused myself and said I’m gonna go use the restroom. I figured by the time I come out of the restroom, my smoothie should be ready and I’ll pay. Well when I came out, I stood there for about 5 minutes or longer waiting to pay. She finally came up to me and asked am I ready to pay but I didn’t see my smoothie. I said yes but is the smoothie ready? I gotta go. (mind you… I’m on the clock so I was pressed for time). Anyway, she said your smoothie is ready I’m just waiting on you to pay. I said well where is it, I don’t see it. She says, well that’s because it’s still blending. How’s it ready but blending at the same time? Smh the cashier seemed very snarky and she was talking under her breath to another co-working and smirking. I just didn’t like the vibes. I said you know what, don’t even worry about it. I don’t like your attitude, keep the smoothie, then I left. I don’t know what that was all about but hopefully the owner sees my review and talks with their employees about professionalism. Not sure if I’ll return. I’ll be sure to share my experience on the survey at the bottom of the ...

Smoothie was great but the customer service is horrible. They have young kids running the line. I placed my order and proceeded to the wait area to wait for my smoothie and the young gal said something about me to her fellow co-worker and he made direct eye contact with me. So that right there shows me they were talking about me. Pretty disrespectful, also it doesn’t look good for a new business. You have already lost a customer and you haven’t even been open for more then 2 weeks. I’m a manager in customer service, if you really do have an issue with someone that has modification to a smoothie you keep it to yourself and vent about it behind close doors. I was also gladly to express how they treated a customer! If you don’t care about customer service this place may be for you. But if you base your experience off of customer service this isn’t the place for you. Also it’s over priced for a place that gives awful customer service. If a place is going to over price their smoothies then they need to wow their guests! You can go to tropical smoothie for 2 smoothies double the size of their small for 10$ I got 2 20oz smoothies for 15$!! And they had some deal about a buy one get one free something that was...

I came through here to get a smoothie. Paid 8.00 and got the big one this time. Normally I get the 32 ounces but with my $2.00 off I got it for $8.00. When I got home literally I dropped my drink and it went everywhere. The cup broke I couldn’t even save it. Any of it. I was devastated. Buy an $8.00 (really $10.00) smoothie and can’t even drink it. I call up there and it goes straight to voicemail. The phones don’t even work! I wanted to call and see if I could come back up there and get another one. I don’t normally go to this one so it was a little hike and I didn’t want to drive all the way there for them to tell me no. I get one everyday at the one In royal oak. Bummed that you can’t even contact this establishment. More importantly, super bummed I paid for a delish drink and couldn’t even...