Brown Bag Seafood Co. — Restaurant in Chicago

Went to Brown Bag Seafood Co. for lunch one afternoon and was very pleasantly surprised by the food. The menu allows you to construct your meal by choosing your fish and the manner in which it is cooked, as well as how it is served (e.g., sandwich, salad, etc.) There are a few choices of sides (including tater tots!) and for beverages as well. I had a shrimp sandwich with tater tots and everything I had was delicious. The only negatives were that the food took quite a bit of time to prepare, even though I was the only person waiting for food. It's a bit of a weird feeling when there's a small army of staff behind the counter all laughing and joking with each other and you're just waiting and waiting for your food. Also, there are about five different types of sauce available to put on your food. A couple of these looked interesting, but I was unable to try them because the containers were empty and had not been replenished. These are minor issues, though, with what was a very enjoyable lunch. Also, the shrimp sandwich, tots and a Diet Coke ran close to $20. This Brown Bag is in the Sears Tower, so I guess some of that is to...

Good lunch place to get fresh fish prepared right after you order.

Our family of 6 stopped by Brown Bag Seafood Co at Willis Tower on June 30, 2022. This is a small lunch place and we chose it based on reviews. The food was fresh and tasty. We saw how it was prepared after we placed the order. The portions are medium. The food is served on paper baskets and you order at the counter and then pick it and sit in the lobby. Fast-food style service, not really a restaurant. The ordering process was also interesting as you just circle you choices with a marker on and individual menu. Great idea! However, even with this method some small items like sides and extra sauces were not entered right and had to be re-done after order was complete.

Appetizers: Truffle-Parm Tots - good Mains: Fish & Chips - good Salmon with greens on the side - good Sesame tuna - pass. Quite small portion even though I got "large". The sesame sauce was on the side. Daily Catch with greens and grains on the side - good.

Overall, good place to grab some freshly made fish for lunch if you are around. Somehow based on the reviews we...

I love Brown Bag Seafood but prices are a bit inflated on food apps. That being said, I jumped at the chance to grab some while downtown taking care of some business. The atmosphere is definitely buzzing due to the lunch hour so the line was a bit long but moved fast. I ordered the honey sriracha salmon dinner plate with greens and grains and some hush puppies.

Outside of the great food I want to acknowledge how great my service was. I left a large envelope with some documents and letters related to work (I had just left court and my work PO Box). When I realized it and ran back in, they knew exactly why I was back in there and the young lady ran back in to get it. Please forgive me as I am horrible with names and I meant to right them down, but I do remember Shanti who I believe was at the register, and 2 other young ladies (one was shorter) that were in the front. In a world where great customer service is scarce, people like them make a good meal that much better. Thank you ladies for saving me a lot of stress and an extra trip downtown! I will...