Sugary Chicago — Restaurant in Chicago

Extremely bad experience! I ordered a ham & cheese Omelet, as soon as I tasted it was really bad tasted as if it was cooked in old oiled pan , same with the potatoes had a very bad taste. Even my Dunkin sandwich tasted better to give you an idea.

I also ordered a Pistachio coffee which was great, so I just sat down and finished my coffee with my friend. They took for ever to come by when we asked for the check, I told the server that the food had possibly cross contamination because it tasted different than eggs and ham, like if they cooked it with a dirty pan or together with another meal.

The server Erika was polite, however the “lead” came extremely authoritative, asking why we kept eating the food and did not mentioned it before. I was with a friend and we only finished our coffee entirely and left 90% of the meal and the server Erika saw it. However they claimed to watch everything through the only 2 cameras they have which are pointing towards the entrance and we were sitting by the corner, a blind sote for the camera and the plant was clearly covering the view if it even reached that far underneath.

María was extremely unprofessional, never had any visual contact as we were talking to her.

They proceeded to offer us a free item but we rejected the offer, we did not wanted anything from this place since we questioned the Quality of their food, kitchen cleanliness and potential of cross contamination since the food was very bad. They claimed we ate it and that we must have told them something since the beginning rather than waiting.

She also mentioned that this is something that always happens in their business. We had to pay for the entire meal which came out to $84 aprox for 2 ppl, they did not even offered us at least a discount since seeing we clearly did not liked the quality of the food since we left it all.

I have never seen such a poor business management. They did not even had the decency of even apologizing, they came very defensive when we expressed that the meal was spoiled and possibly contaminated with other skillets residue. We were extremely frustrated and we told them we will leave this review to which they responded, go ahead we always have them!

That being said, their moral values are very poor and they definitely...

To start, I’d like to preface that I always refrain from leaving negative reviews and give the benefit of the doubt..

This restaurant takes reservations but apparently they do not honor them. I came with my family for a Christmas brunch with a reservation and the staff kind of just didn’t acknowledge it and commented on how “there’s nowhere to sit”. We didn’t mind waiting, we’re understanding that places like this get busy around holidays, but it would have been nice to get some reassurance on wait time or an apology. They kind of pretended to not see us + the growing line behind us which was frustrating.

We were seated after around 30 mins and had no menus for about 10 minutes so I got up to grab some for my table from the front. We ordered our food, and when we ordered drinks I asked for my iced latte, and that I would like it made with oat milk. The waiter seemed very annoyed that I had said I wanted oat milk at the END of my order, and he said for me to “Next time tell him the full order/everything I want in one sentence, I sent it to the kitchen already”. I was confused on what he wanted me to do with this information, and he kept insisting as if I had done something wrong! As someone who has worked in food service… NEVER would I make it a customers’ problem that an order was sent without clarification on milk preference. I also said I wanted oat milk.. immediately after saying I wanted the latte? The tone was so rude from him, I know it sounds minor as I type it out, but my family was shocked at the condescending attitude considering we had a reservation and still waited 30+ mins to be seated!

Food was okay but the avocado toast was clearly made on white store bought bread and for the price, not worth it. We also asked the waiter for another thing of syrup for my younger brother’s pancakes, and the waiter said “when he’s done with that one, I’ll bring it”. Like, what? My little brother loves syrup and of course, used it all on like 2 of his pancakes and he needed more syrup soon after the waiter left.

Really disappointed, the place is cute and has potential but the service was a joke. Waiter started overcompensating at the end because I think he knew our experience was subpar, but it was just too late by then. I’d save your time + money...

Sugary Chicago: A Sweet Disaster

Sugary Chicago is, hands down, the worst dining experience I’ve ever had in Chicago. My friends dragged me there for the brunch towers, and I wish I had stayed home with a bowl of cereal instead.

Let’s start with the croissant. Calling it dull and chewy would be a compliment—this thing could double as a doorstop. It reminded me of an old white loaf bread left out for a week with a crusty exterior. Honestly, a prepacked grocery croissant would have been gourmet in comparison.

The pasta? A culinary crime. Overcooked to the point of disintegration and overseasoned like someone upended a salt shaker into the pot. It was a soggy, salty mess.

Now, let’s talk about the tower, which was the most overpriced, underwhelming collection of sad food I’ve ever seen. Two stale croissants, a diabetic nightmare of an acai bowl, a pancake that tasted like Betty Crocker’s worst attempt, with a side of horrendous chocolate dip, an omelette, and a random burger all on one tower? It was like a bad joke. The only thing remotely edible was the fruit cup, and that’s not saying much because they didn’t even make it—just chopped up some fruit.

Trying to avoid an immediate sugar coma, I opted for tea. Even the tea was loaded with sugar, which made me wonder if they think their customers are hummingbirds. The pot was pretty, at least, but that’s about it.

To add insult to injury, there’s a 30% service charge for parties of more than two. Thirty percent! For what? For bringing out overpriced, barely edible food masked by loading it with so much sugar and salt- hence the name.

Sugary Chicago is pretentious, overpriced, and a complete joke. I’m giving it two stars instead of one only because now I have a great story to tell about the worst restaurant I’ve ever been to in Chicago. Save your money, your sanity, and your taste buds—avoid this place...