Their pizza is great but there are no words to describe how terrible their delivery service is.
at about 11 o'clock I ordered pizza, it was estimated to arrive around 12:15. at about midnight, I heard a loud sound that was a combination of a thump and a crunch. I thought, "It sounds like somebody just hit something with their car." A few seconds later, I realized my pizza should be arriving soon. I look out my window and I see a pizza delivery driver from woodstocks pull into the parking lot. I go to meet him outside my apartment, and see him walking up the stairs to a different unit in a different building. I tried getting his attention, but he ignored me, I tried again but he didn't hear me. He knocked on my neighbors door, (Which once again was at 12AM). It was at this point, my neighbor opened the door and the driver figured out his mistake and gave me my food. I can forgive not being able to find a particular unit, but the Units are clearly labeled and the numbers are well lit, and during the middle of the night one should take extra precaution to check the numbers, especially when the lights in the apartment are off.
So let's recap, they delivered the food to the wrong unit, they probably woke my neighbors, and I'm pretty sure they hit something. Other times they've been hours late, blatantly ignored delivery instructions, called me asking me why i didn't pre tip.
While this is by far the most egregious incident, one out of every four times, something gets screwed up in delivery.
while my initial review was much lower, in retrospect, i felt that wasn't really fair seeing how the main purpose of a restaurant is...
   Read moreStaff Handled a Medical Emergency Horribly.
On Saturday, October 25, 2025, a friend and I went to Woodstocks and ordered a pizza for about $38. (Ended up never receiving) My friend was fine, but I started feeling extremely sick. I went to the bathroom and ended up vomiting. Iâm currently on a special medication regimen, and I made the mistake of mixing my medicine with alcohol. That part was my fault.
BUT hereâs the problem. A worker came into the bathroom, saw that I was clearly sick and vomiting, and started forcing me out. I could barely breathe and could hardly talk, but I kept trying to tell him to stop. Instead, he said, âIf you donât leave, Iâm calling the cops.â Why are people so quick to threaten that? What exactly are you calling the cops for if someone is sick?
Then he brought his manager, and she did the same thing by forcing me out of the restaurant. I kept trying to tell them that I just needed to sit down and catch my breath. My words were coming out weak, but they could clearly hear me. I have never felt so helpless in my life.
This restaurant seriously needs to train their staff better on how to handle situations like this. It could have been a real medical emergency, and if I had passed out or worse, that would have been on them. My heart rate was around 140, I was clearly in distress, and instead of helping me, they kept threatening to call the cops.
I didnât get names, but one was a younger Caucasian male, and the manager was a Caucasian woman who looked to be in her late...
   Read moreThis place has fabulous pizza, but after this last experience we probably won't be back. Put in an online order at 530pm. Showed up at 645pm (was quoted an hour wait after checkout) but we wanted to give them time as it was a two for Tuesday and we knew they would be slammed. Waited in line to get our order and was told it wasn't ready, but would be in 2 minutes. No problem. We waited 25-30 all the while seeing people from the back putting pizzas into the warmer. They never called our name. It was busy, there was a continuous line. I get it. But we waited in line again to ask about our pizza. Oh it's ready. It was one that was put in the warmer 15 minutes ago. Whatever, okay. Then, they forgot our beer. So we asked about it. Lady at the register got huffy (I get it, you're slammed, but we just want what we paid for). She poured the beer but then couldn't find a proper lid?? Had to go find her manager to track down more lids. We wait another 10-15 minutes. As this point we're getting really frustrated. She dumped out the beer she poured originally (why, I don't know), while waiting for her manager to track down more lids. He drops a box behind her and she proceeds to help the next person in line place a new order before going to pour a new beer and finally put the lid on. So all in all for an online pickup order that was quoted to be ready at 630, we waited nearly an hour and didn't get to leave until nearly 745. Sorry, no pizza is...
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