Upper Crust Bakery & Eatery — Restaurant in Chico

Not good but not all bad. I'm starting to understand that my parents are no longer paying for college. Giving me a credit card to do whatever I want is over, dang. The reason I say this is I need to stay out of places that charge $13.75 for a sandwich, maybe? My 3 star review is for the lack of good service (Food great!). I think that most of the people that serve you and do a good job are great but there are 1 or 2 bad apples that make it tough for others. I now have gone to the bakery twice over the past week. The people that should be helping don't. Standing behind the counter they are talking to one another and I guess were suppose to wait until they have finished in order to be waited on. I waited in line this last time and had a girl wait on 2 people before me and then stare me straight in the face and walk away. I watched her go to the front of the kitchen and stand there with her arms folded and watching other employees working, must have been her break? Maybe I guess I need to apologize to them for being in a hurry? I get a half hour for lunch and it makes it difficult when you have to wait around to be waited on. I'm fairly certain the owner will never look at this. Cheers to Upper Crust for past...

I would like to give five stars to a place that has the BEST bear claws and so many other WONDERFUL baked goods that it's hard to mention them all. However, you have EARNED A ONE STAR RATING because I ordered a Yule Log cake for our Christmas Eve dinner dessert. It was a great looking cake until we sliced into the almost solid fudge frosting that seemed to permeate the entire cake with little cake to actually consume. Everyone took one bite and that was it. What a horrible cake! Did I say cake? Try SOLID FROSTING!!!! The Yule Log Christmas cake went into the garbage. Also known as the TRASH!! ( in retrospect I REALLY should have kept the cake and returned it.) Stupidly I tossed it. A CAKE should have CAKE in it. Not be 75% solid fudge frosting. I did not bring this to the bakery's attention. I am not looking for a refund. I just want people to know that was my experience. I will still shop at Upper Crust Bakery. I love fresh squeezed orange juice and lemonade. They have great food. I just don't think they are a cakery. AMATEURS !!! They did not meet my standard for a basic cake WHATSOEVER. And we love chocolate. Just not SOLID chocolate...

Is it fair to judge a bakery for just one loaf of bread? Knowing they sell several other items? Sure, why not? After all is said and done, bread 🍞 🥯 🥖 can distinguish itself in a number of ways, enough to spike the reputations of talented bakers with the skills to pay the bills. I was offered just two bread options: Honey Wheat? and Sun-dried Tomato with Olives? Picked the latter for $7, after the young lady said she preferred the sun dried tomatoes which appeared a fair price. Young lady very pleasant, and when I asked if it could be sliced, she politely offered to do it but made no promises, just then the big bad wolf shunned the possibility, with a resounding “we don’t do that here.” Subject closed. Oh well, I marched out of there almost sold on the promise of a better bread. It was okey but not appealed in all areas. Sure, it is edible, but the experience fell short. Of course, one can slice it thin, and proceed to make a very special garlic bread, but solo would not meet the mark of specially good. So I gave it away to a stoner that will eat anything but gravel, no disrespect intended, so at...