Izakaya Naruto — Restaurant in Chula Vista

I love this place so much, we live down the street walking distance. The food was great the guys working were very nice and welcoming. We could tell they were new so our food took a little long to get, I was understanding of that. What I did not appreciate was the owner just looking over his workers and telling them what's wrong. He could've stepped in and helped, model the work for them. I had ordered the crunchy roll and it took an hour to get, our original server had taken it to a different table so I had to wait longer. At the end, another server, (he seemed like he was training our server) took care of the bill he said he would take the crunchy roll out, I didn't ask him to but it was a nice gesture. When the bill came it had the crunchy roll and when I asked him, I thought you said you'd take it off the owner came up to us and said they don't normally do that because it's a restaurant and situations happen. I then responded, " The server said he would take it off, I waited a long time and it got taken to a different table." He then started talking a different language with the server who got my bill and I could only think he was badmouthing me. I explained to the young server, " We love your food it's amazing, it seems there are new people so I understand the turn around time is not ideal." He said thank you and also seemed nervous afterward, don't know if he got in trouble for taking the item off of our bill. I still left them a good tip. My intention is not to badmouth the guys working. I appreciated all of them and again the food was well worth it. We would come back again, hopefully then the service will be more efficient. But the owner...he was not nice, did not seem nice to his workers and not understanding. Maybe other people take advantage, we were not trying to take advantage. Kudos to the team serving, making the food, taking phone orders. No hard feelings, you guys...

I've been here a few times now. First of all I'd be remiss if I didn't note the absolutely stellar customer service. It's par none. Literally just walk in to see what I mean. Altho I promise you won't be walking out empty handed.

Because On top of basically being treated like family when you are there. I am always in awe of how good the Ramen is. Every. Single. Time. It's legendary to me. I don't even think Soma Yukihira could make a better bowl.

I love the sup'picy and C.V. Ramen. The broths are so rich and spicy. They really make you just feel so good and satisfied, not bloated and gross, when you are done. You can tell they are loaded with nutrients and are also pretty healthy as well as delicious. But. Dont be foolish. Whatever type you do get, Add the garlic butter and pour it in your soup. You won't be disappointed. Also, The Naruto is huge and The Cali rolls are totally on point.

Oh and just a casual shout out to those absolutely dank Ramen eggs. So much flavor. Prepared with pure love. They compliment any/all of the Ramens perfectly. Don't skip em.

Overall, I'm wicked happy this place survived the last year. I highly recommend everyone should try it. You will love it.

Edit: Havent been in a while because i was dissapointed multiple times in a rowfor various reason. Including adecline in over all customer service. Cold food. After Covid they just seemed to stop caring as much. Its really sad rereading my old reveiw. google just reminded about them. Sorry. Maybe theyll turn themselves around again and ill go back. I really hope so. They had the best Ramen for miles and...

OMG!!! Don’t no where to begin!!! I didn’t know this place was here. I love the sign that they had at the entrance saying that they weren’t going to see if they were behind on plates that is something that I think every restaurant should have because it’s true that if they can’t see anybody else if they’re behind on their tables.

Super friendly staff the menu was super the server was awesome she engaged in conversation with us. Order our food, got her food pretty quick the presentation of the plate was really pretty the food was delicious.

Highly recommend this place.

We got many rolls we probably ended up eating half of what we ordered because they’re a big rolls they give you enough quantity. The spicy mayo sauce for me was the best part because I love it and it was super because it was just the perfect taste it wasn’t too main easy or too spicy so it was perfect they brought us an extra pitcher of water because all of us ordered water besides our other drinks.

Highly recommend this place one more time.

Will be returning to this place many several times even though I live all the way in the El Cajon area I will be driving down here is totally worth it.

Rolls that I recommend the gorilla one and the abre la boca mucho one!!!! The abre la boca mucho one was cute because it had mint little shrimp on top!!!

And the staff was friendly clean place very small but it’s...