Trax Espresso — Restaurant in City of Beacon

Hi- I just wanted to bring something to your attention. Today I was at the Main Street location trying to do some work, I got there around at 2:30PM. I am a semi-regular and love your spot. However the girl working the counter was extremely rude. I was met with a snotty attitude when I went up to order my latte, which I eventually brushed off- everyone has a bad day sometimes. I then sat down to work, when she called a friend on her cell phone, with her phone on SPEAKER. She was walking around behind the counter talking to her friend on the phone as if it was her living room. I could hear every detail of her conversation, and it went on for over an HOUR. The place was dead silent, full of other patrons trying to work, with her annoying conversation on blast for all to hear. As some who has previously worked in the service industry, I was appalled (and I am usually not a customer to ever complain). I’m now home hours later and still so...

Awful, place where zero personalities live. A plastic fantastic atmosphere. I was asked not to speak in a conversational tone on the phone in a coffeeshop where you speak to people. Exceptionally pretentious... Will never go back to this place ever again as long as I live on Gods green earth. Maybe, mistakenly it was a library and a reminder of where not to go when you want to speak to someone... Rightfully so, I belong at BIG MOUTH COFFEERoasters... enuff said... A much better place and a pleasing atmosphere with great baristas wth flowing...

Coffee is great. The location is nice and there is parking which is hard to find in Beacon. The staff is OK not extremely nice but never rude. The place is nice inside however not particularly clean, especially the bathroom. There isn’t a ton of inside seating, I’ve had to wait for a table multiple times. I would say this is mainly because people will hangout there to do work for hours, I don’t feel like it’s conducive to that tule of atmosphere. The outside area is nice in the warmer months though which does provide...