I worked as a server for 5 years, so itâs quite rare that I leave a negative review. My only goal in leaving this is that there is a review of allergy policy and training. Weâve been here several times and have had good food and service so I believe this was a one off occurrence.
We had a member of our party that had a severe nut allergy and a second member with serious lactose intolerance. We communicated this to the waiter and ordered dishes specifying no nuts on the table and any dairy on the side. The first appetizer came with dairy plainly on top, but our lactose intolerant member was able to pick around it and didnât want to spoil the meal by sending it back. The second appetizer came coated in cheese and we this time mentioned to the mistake to the waiter. She said âI told the kitchen, but theyâre busyâ so we again had our lactose intolerant member pick around the dairy as best as they could. Then when our entrees came, the lactose intolerant person had salmon that was sat in a dish of sauce - when we clarified with the waiter that there was no dairy on the salmon she said âI donât think so, the sauce is Tzatzikiâ (tzatziki is yogurt). The dish wasnât taken away, no apology was offered, nothing was adjusted on the bill.
When our friend with a nut allergy received her food, she asked the waiter to confirm that there were no nuts in her food and the response was âI donât think so, there shouldnât be.â Which, sitting next to a diary intolerant persons plate full of yogurt, did not inspire confidence.
This is a place weâve been several times and enjoyed, so I believe this was a one off occurrence on a busy night⌠but again, as a former server, I canât imagine missing the no dairy request three times on one table. And then after realizing the mistake how there was no effort to mend the error or adjust the bill. And if there is an allergy on the table it canât be a âI donât THINK there are nuts in your foodâ at any price point but especially not when charging $30-40 an entree.
And as a secondary note, there are no vegetarian or vegan entrees. So if you are someone who doesnât eat meat I...
   Read moreI am really writing this review with hopes Wonderbar can return to it's former glory. This used to be our favorite restaurant in Beacon, food and drinks were high quality and well executed every time. We would rave about this place to others. Purchased gift cards for family members to also enjoy. Sadly we went their last night and everything seemed different and not in a good way. While I wouldn't say the food was necessarily terrible, it definitely was not to the standard it was before. We got the tuna tartare and it seemed like they opened a bag of tostitos chips, threw them in a bowl and put some tuna on top. The sliders also seemed like something picked up at key foods with store bought potato buns and dry burgers. The quality and creativity completely dropped. I asked the waitress if they changed chef's and she let us know that they have. I do hope they can figure out the new menu and staff, I understand that restuarants go through transitions. Unfortunately, I can't say I would go back there...
   Read moreThis place used to be my favorite⌠unfortunately the recent change in head chef and lead bartender leaves a bland menu and lackluster drinks. Living around the corner since it opened, this place was a weekly or monthly destination, but on our most recent, and final, trip there, the food was lackluster and the specialty drinks off balance. And itâs perfectly fine to not like everything on a menu or if a drink isnât my favorite, but when asked if the tuna nachos were coming back, the waitressâs response was âthe chef doesnât want I repeat anything the former chef didâ. Personally, I donât care about the chefs ego if the previous menu was better then the bland food that we ordered. And after ordering Pop Quiz, when tasted like pop rocks, which Didnât seem fitting, I ordered a Sidecar, a simple classic, which tasted like sour lemon juice⌠if thatâs even possible. Could not taste the brandy and if was bright yellow. Very sad that this beautiful bar that was once my favorite is no...
   Read more