Burger King — Restaurant in City of Niagara Falls

I like that this BK doesn't close the lobby early like the other one. Unfortunately they have been short staffed, thus the wait time is wayyyyy too long! I noticed the manager casually walking around with a clipboard while the girl was running around like crazy trying to get stuff done as fast as possible. Why can't the manager help out and get em out of the weeds!!? The staff seem very nice. And when they're fully staffed there usually isn't much of a wait! Also, the other thing I noticed is that after they make the burgers, they throw em in a microwave. I'm going to assume they're warming them up to acceptable temperature. That's just wrong imo! If they good is cold, make it again or make it fresh, don't microwave it! I've quite literally seen it...

It’s insane the line was so long and had to Wait over 30 mins in the car then finally when we got to the cashing part I was told to pull over for 3 number ones I pulled over after the 30 min line and waiting another 10 there were 3 other cars that had Ben told to pull over the food is always cold I noticed they pre prep to kinda catch up I told the girl to make fresh fries I didn’t want the ones sitting on top of the fryer there cold and she told me that’s how they do it in there I know there liers someone needs to do something about this location because it’s always like this insane. Cold food line is way over packed I thought it’s called fast food the most part I’m upset about is I payed Burger King so why serv me...

There are times I wonder if I speak English? I come to this location because of conveyance . With minimum wage in the rise incompetence can not be blamed on low wages. Just once I want my order to come as I asked. Instead I get cold burgers. Last time cold fries. Maybe it’s the generation coming up as an aging millennial I find myself terrified that this group will one day be in charge and the ones do that do have kids make an even worse version of themselves. It’s not rocket science make sure my food is warm and what I ordered. I’m not disrespectful when I order because no one wants the person to spit in your food…so why can’t I get 100 percent of what I want when I pay 100 percent of the price! Take pride in your...