Woodland Inn Niagara Falls — Hotel in City of Niagara Falls

If you are a family on a budget and you want to save money this is the place. Its only a few minutes from Niagara Falls with lots of restaurants, gas stations, grocery stores all around and the mall just up the street. It’s a family owned business. They were very friendly and professional. The building it’s self is older, they do have flowers and it is clean but it could use some repairs on the stucco outside of the building but this does not effect your stay. We stayed on a Saturday night and I only see other families with young kids here. I never smelled any cigarette or pot smoke in the area. As fare as the room goes the first thing I did was look for bug and how clean it was. I checked the walls, corners, pulled the sheets to check the mattresses. I did not find and bugs. The bedding had 3 pillows for each bed, it was clean no stains or holes with good quality sheets and a great blanket. The kind you want to take home. It was on the firm side but I slept great. The bathroom was mostly clean (toilet, shower, the important stuff) but could have used some extra attention in some areas such as the tray that holds the new soap and the area behind the faucet. The microwave and refrigerator all worked properly and were clean. The table tops and chair were clean. The rooms did not have a old smell and it did not smell like cigarettes. The AC worked so great that my kids turned it off. It had a 32” TV with cable. The pool was up and running and in great condition. They also had a covered area next to the pool to have a cook out or picnic. The pictures is exactly what our room (29) looked like. If we had more time I would have stayed a extra day and I will definitely stay here again. They also give passes to ride the trolley for a day to and from Niagara Falls that way you don’t have to pay $20-30 for parking. Once you get there everything is in walking distance and it drops you off right by the...

The room they gave us they claimed was wheelchair accessible --- NOT... not even close. All they had to do was install a threshold ramp for the one small step into the room, then lower the hand railing next to the toilet 8 inches and purchase a shower bench for the bathtub. Then I mentioned that there were 3 lamps hanging loosely from the outside over-hang. I suggested that they should get those fixed before they fall and hurting someone. I mentioned these recommendations to the manager and she stuck her nose up at me and walked away.

The room needed some serious cleaning so my mom asked for someone to come and do some cleaning... He came and cleaned out the vents to the air conditioner and fan in the bathroom and other things, but after 10 minutes of cleaning the manager came over and told him in a foreign language to leave. He did and she left also, then 2 minutes later we were evicted for complaining too much about having a dirty room. So we left and went next door to the Pelican Motel, which BTW was much cleaner and even cheaper. At that point we weren't even worried about accessibility issues.

I'm not a prejudice man, but I have noticed something with all these foreigners buying up all the small convenient stores and motels. They don't care about their customers or the services they provide, they just care...

Our first tip off was upon check in. We noticed the coffee dispensers and baked goods display case in the front office. When we inquired, it turned out "continental breakfast" meant come to the front office and grab your coffee and whatever breakfast offerings they had and take it back to your room to eat as there's no dining area. We never found out what the offerings were as the window to grab your options is 8-9:30am.||||The next concern was the poorly lit parking lot in the courtyard. We had to drive around in the dark to find our room and frankly were a little concerned for our car. When we got into the room, it smelled mouldy and dank but also like air freshener had been to used to try and cover it up. The room looked like it hadn't been maintained in years. See the photos which include cracked walls and ceiling, mildew in the washroom, a spider's web on the lamp. Also the advertised free wifi was terrible and not always accessible. ||||Sadly we were stuck staying here as it was a late check in and we couldn't find another hotel so late. I suppose if budget is a concern and you can ignore the lack of care in your room then this place would suffice but it still cost us $161 Canadian for the night, so "budget" isn't...